BaseCamp Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Zermatt
BaseCamp Hotel
Riedstrasse 80, Zermatt, Canton of Valais 3920, Switzerland
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We Price Match
Highlights
Varied breakfast
Sparkling clean
Excellent service
Pets welcome
Ideal locationShow more
Amenities
Skiing
Hiking
Sauna
Luggage Storage
Bar
Bicycle Rentals
Wake-Up Call
Wi-Fi in Public AreasFree
All amenities
Property Description
When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
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9.3/10
GreatCleanliness9.4
Amenities9.3
Location9.3
Service9.4
All 111 reviews
Surroundings
Train: Zermatt Gornergrat Station
(780m)
Train: Matterhorn Gotthard Bahn
(810m)
Landmarks: Mountaineer's Cemetery
(220m)
Landmarks: Matterhorn Museum - Zermatlantis
(350m)
Landmarks: Pfarrkirche St. Mauritius
(350m)
Landmarks: KUNSTRÄUME ZERMATT
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Economy Single Room-Non-Smoking
1 Single bed
Non-smoking
Private bathroom
TV
Towels
Wardrobe
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5
Quadruple Room
1 Queen bed and 1 Bunk bed
Has window
Non-smoking
Private bathroom
Towels
Garden view
Balcony
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4
Standard Double Room
2 Single bed
Non-smoking
Private bathroom
Towels
Wardrobe
Daily housekeeping
Check Availability
5
Single Room
1 Single bed
Non-smoking
Private bathroom
City view
Mountain view
Towels
Check Availability
12
Double Room with Mountain View
2 Single bed
Has window
Non-smoking
Private bathroom
Mountain view
Towels
Garden view
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Hide Room Types
Guest Reviews
9.3/10
Great
111 reviews
- Cleanliness9.4
- Amenities9.3
- Location9.3
- Service9.4
Average for similar properties in Zermatt
Review summary
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Location: Proximity to Zermatt train station , nearby restaurants, pubs, and hiking trails.(based on 3 reviews)
AlanKKK
June 26, 2024
the quad room is perfect for 2 adults and 2 kids.
breakfast is superb and staffs friendly
we stayed 3 nights and were luckily blessed with 1 day of clear whether at the top of the mountains.
2 ways to walk to the hotel from train station, the shorter one that google will tell u includes a steep climb (difficult if you have luggages in tow).
the easier and better walk will just be to keep going straight, turn left at the matterhon musuem / church junction, and from there just a short gradual stretch to reach the hotel. very doable even with kids and luggage .
fatfat_sam
June 20, 2025
On the day of check-in, there was an avalanche, the railway was suspended, and the town had a power outage, so I couldn't check in (there was news on local news, Instagram, and the train station. The only way to check in was to book a helicopter, but I didn't have money). The store didn't answer the phone, email, or WhatsApp, and it took 3 days for them to reply, saying that if I didn't go, they wouldn't refund the money, and asked me to ask the city hall for a refund. They said they had no choice. I spent a lot of international roaming charges in Lausanne to ask Ctrip customer service to handle it. I carried my luggage and went to Zurich, booked another hotel at my own expense and stayed there for 2 days, and Ctrip finally got it done. They still refunded the remaining balance on Ctrip, not the original cash. You can see for yourself. I dare not book this hotel again.
Original TextTranslation provided by Google
Beanzbrain
November 4, 2024
Good service staff, delicious breakfast, shuttle service from the train station, the balcony view is Matter Hall.
Original TextTranslation provided by Google
Guest User
April 18, 2024
Access from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer.
Original TextTranslation provided by Google
성현
December 17, 2023
I really recommend this place. This is one of the cheapest hotels in Zermatt. On the rooftop floor, there are windows on the ceiling. You can see a crazy view through the window.
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Guest User
February 1, 2024
The Hotel Basecamp is in a great location and offers everything you need for your stay in Zermatt.
The staff is very friendly and helpful.
The breakfast couldn't be better and the rooms are very well furnished.
Original TextTranslation provided by Google
77lvyou
July 8, 2023
The room is clean and well-equipped, but the location is a bit remote. You have to walk a long way from the train station and climb a hill. Carrying a big suitcase is a bit difficult.
Original TextTranslation provided by Google
Guest User
June 27, 2025
酒店距離采爾馬特火車站有段距離，步行需要十多分鐘，要走一段坡路和爬樓梯。一共5層樓，我們住的是山景房，房間乾淨寬敞，設施完善，裝修很有瑞士山區風格。陽台挺大的，和相鄰的房間沒有隔斷，天氣好的話可以直接看到馬特洪峯的山頂，還能看到上山火車從旁邊的山坡上駛過，非常棒的體驗。有麪包、蛋糕、酸奶、肉腸、水果、咖啡等西式早餐提供，餐廳佈置的很可愛。酒店的前台和餐廳服務員都很熱情，wifi也很順暢，離馬特洪峯拍攝打卡點和黑麪羊餐廳都是不遠，值得推薦。
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Services & Amenities
Most Popular Amenities
Skiing
Hiking
Sauna
Luggage Storage
Bar
Bicycle Rentals
Wake-Up Call
Wi-Fi in Public Areas
Free
Bar
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Bicycle Rentals
Shuttle Bus Service
Additional charge
Front Desk Services
Front Desk with Limited Hours
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
VIP Check-In Service
Languages Spoken
English
French
Italian
Spanish
German
Food & Drink
Bar
Lobby Bar
Room Service
Snack Bar
Health & Wellness
Sauna
Mountain Climbing
Mountain Biking
Rock Climbing
Off-site
Skiing Gear Storage
Ski Lessons
Off-site
Ski Passes
Hiking
Skiing
Beauty and Makeup
Public Areas
Picnic Area
No Smoking in Public Areas
Garden
Elevator
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Safety & Security
First-Aid Kit
Smoke Detector
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–10:30
Front desk hours: [Mon-Sun]07:00–22:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: CHF 10.00 (approx. NZD 20.92) per pet per day
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 27
When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.