Guest User
February 8, 2023
Clean comfortable room, balcony overlooking the Matterhorn, beautiful. A little disappointed because the hotel had to pick us up at the station and at the last moment told me to manage with a taxi (arrival taxi that the other hotels take care of but obviously not there) Breakfast good but not exceptional Impossible to take the dog down to the breakfast room. At 8 o'clock in the evening, the hotel closed, no reception. Staff not very friendly, except for the very efficient cleaners, but the boss we don't even talk about it, I think getting a smile from her is impossible. She sees us waiting for opinions and never comes near, is literally obnoxious! And it's a shame because the hotel is nice. Obviously the fact of being French poses a problem for her, because with the Swiss or Germans, she does not have the same behavior. Very disappointing. After the view, comfort for an acceptable price here
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