Hotel Firefly
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Hotel Firefly

No.7 of 4-star Select Hotels in Zermatt
Schluhmattstrasse 55, Zermatt, Canton of Valais 3920, Switzerland
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When you stay at Hotel Firefly in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.Show More
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hotel overview picture
Highlights
Ideal location
Delicious breakfast
Top local pick
Sparkling clean
Lots to do
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Amenities
Fitness Room
Wi-Fi in Public AreasFree
Spa
Indoor swimming pool
Sauna
Golf Course
Wake-Up Call
Bar
All Amenities
Property Description
When you stay at Hotel Firefly in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
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4.8/5
Amazing
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 68 Reviews
Surroundings
Train: Matterhorn Gotthard Bahn
(1.0 km)
Train: Zermatt Railway Station
(1.0 km)
Landmarks: Pfarrkirche St. Mauritius
(280m)
Landmarks: Mountaineer's Cemetery
(300m)
Landmarks: Matterhorn Museum - Zermatlantis
(300m)
Landmarks: ZERMATTERS
(460m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Maxi Suite Deluxe
9

Maxi Suite Deluxe

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
Non-smoking
Private bathroom
Refrigerator
Minibar
Dishwasher
Room Details
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Maxi Suite Panorama
4

Maxi Suite Panorama

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Dishwasher
Room Details
Check Availability
Chalet Suite
5

Chalet Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed ● Bedroom 4:1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Dishwasher
Room Details
Check Availability
Skylight Loft
11

Skylight Loft

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 King bed ● Bedroom 4:1 King bed ● Bedroom 5:1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Dishwasher
Room Details
Check Availability
Deluxe Suite
6

Deluxe Suite

Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Dishwasher
Room Details
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Junior Suite
5

Junior Suite

1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Room Details
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Guest Reviews

4.8/5
Amazing
68 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Zermatt
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 27, 2023
nice hotel
W‍e‍s‍t‍h‍a‍n‍n‍e‍y‍d‍i‍n‍e‍r
February 16, 2025
Everything you could wish for in a Zermatt hotel… super location 300m from the Kleinmatterhorn lift station. Spacious rooms with comfortable beds and quality crisp bedlinen. Balcony and well equipped kitchen area. Luxury of room service delicious breakfast ordered the evening before. Generous coffee & tea facilities topped up every day. Spa facilities second to none: pool, hot tub, steam rooms, sauna no better way of rejuvenating ski legs after a day on the slopes. And best of all The Firefly team… always smiling always helpful running the coolest cosiest bar (Bar 55) in the whole resort. We speak from experience of more than 30 years skiing in Zermatt. The last seven years in The Wonderful Firefly. See you next year!
L‍i‍n‍d‍a‍ ‍m
February 2, 2025
Very nice small hotel with great spa area (jacuzzi, sauna, steam room and bar too - perfect location! Loved having breakfast delivered to my room - a wonderful place to stay in Zermatt - went with family and friends - beautiful place for sure! Linda
3‍3‍3‍n‍e‍i‍l‍a‍b
January 5, 2025
Very nice and cozy Hotel...it is Zermatten with a twist of Rock Chic. Loved the bar 55 and it's comfy couches by the fireplace. The Hotel is left side of the Vispa river, overlooking the Matterhorn. I felt very welcomed, and I highly suggest the Firefly for it's décontracté ambience.
b‍e‍a‍r‍c‍u‍b‍n‍s‍c
September 18, 2024
I can’t say enough great things about this hotel. The location is fantastic. Easy walk to the main street or access to the Matterhorn. The owner and staff are extremely friendly and helpful. Check in was a breeze. The hotel is beautifully decorated. You place your request for breakfast the night before and they deliver it to your room. Food was good and promptly brought. Rooms are very clean and spacious. Let them know ahead of time for your arrival and they will send the cutest little car for you! It’s a must stay if you are coming to Zermatt!!
B‍e‍a‍r‍s‍i‍n‍S‍C
September 18, 2024
Always great hidden jem in the heart of Zermatt. It is located a short distance from downtown and the train station. Upon arrival were we picked up from the train station and whisked away to the hotel. At the hotel we recieved a warm, inviting welcome. Our suite was very large, which included a large bedroom. a bath area with both a tub and shower and a living space containing a kitchen, a dining area, a relaxation area with a balcony open to free space below. A beautiful spa area, a pool and hot tub as an added bonus. Beautifully decorated with items the owners have found to ensure the space has a warm, inviting feel. We felt as if we were in a welcoming space. Breakfast, served in your room with white linen, silverware and white dinnerware. The food was freshly prepared and delivered and set up. The bar area was cozy and inviting. lots of interesting items, wonderful seating, a game room and even a cigar room seperate and vented. In our travels, we are so happy we found this wonderful place to call home for a few days. Thank you to the staff and owner for making us fell so welcomed. The Matterhorn is visible from the hotel. It quieter
g‍e‍o‍r‍g‍e‍d‍a‍v‍1‍9‍6‍8
September 5, 2024
We really enjoyed our stay at The Firefly. When we arrived, we were greeted at the train station by staff and taken to the hotel by electric shuttle. The checkin was easy and very informative. Went to our room which had three bedrooms. Great view of the Matterhorn from one room. Decorated perfectly. Breakfast was delivered to us in our room at a time we selected. They let us use backpacks for hiking. The jacuzzi was covered and had a great seating arrangement. Had multiple sauna rooms as well. The bar was nice and bartenders were very friendly and great at making cocktails. Rooms don’t have AC but it was cool Enough at night. We would definitely stay here again if we come back.
t‍o‍b‍i‍a‍s‍r‍u‍f‍u‍s‍2‍g‍s
February 25, 2025
The hotel staff were absolutely amazing, especially Chris and Alessandra. Nothing was ever a problem and they catered to every one of our dietary requirements, organised ski passes, recommended restaurants and booked our parking space. The suite was stunning and ideal for our family of 6 people. We are definitely coming back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 25, 2025
As usual a great place to be. The staff are the best. The breakfasts are amazing. The bar is fantastic. Very clean and well organized. We will always come back to Firefly. Its like seeing your family after a holiday. Kudos to Firefly and the team.

Services & Amenities

Fitness Room
Spa
Indoor swimming pool
Bar
Billiards Room
More Amenities
Internet
Indoor swimming pool
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–22:00
Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]07:00–22:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 4 years old and under
Extra cot: Free

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CHF 1,000.00 (approx. NZD 2,101.11) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2008
  • Number of Rooms: 16
When you stay at Hotel Firefly in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to noon.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.

Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Firefly?

The check-in time at Hotel Firefly is 16:00-22:00 and the check-out time is 11:00.

What amenities and services does Hotel Firefly have?

Hotel Firefly has the following amenities and services: Sauna.

Does Hotel Firefly have a swimming pool?

Yes, Hotel Firefly has a pool.

Are pets allowed at Hotel Firefly?

Yes, Hotel Firefly is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Hotel Firefly?

Prices at Hotel Firefly are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Hotel Firefly?

The cancellation policy for Hotel Firefly varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationMatterhorn Gotthard Bahn
Distance to Train Station0.99KM
Average Price FromNZD2354
Hotel Star Rating4