Hotel Alpenroyal

This hotel is the best value for a stay in Zermatt! The staff is so kind and responsive and the bedroom while small ws spotless. The included breakfast is varied and excellent and there is a small bar that stays open late so you can relax after a day of skiing. The walk to the Village as well as the Tram is so easy and convenient. I would definitely stay again.

This is a well located hotel that offers good access to the Sunnega lift and the village by foot. The staff Mikail and Monica were so kind during our stay as my daughter was unable to ski and kept an eye on her. Comfortable beds. The family room was perfect with a 2nd toilet, dining table and lounge room. Good breakfast is offered but would have been good to have some fried eggs as only boiled and scrambled are available. The pool and steam and sauna rooms are kept very clean. We loved waking to the view of the Matterhorn each day and would recommend this hotel.

We were very impressed and excited with the clear view of Matterhorn when we first entered the room ! The hotel provides train station transfers during check in and check out. Housekeeping should take note.....More than 5pcs of used coffee capsules were still in the coffee machines during our check in. Though we didn't use the swimming pool, but it has nice view Matterhorn. We used the sauna, nice!

I enjoyed my stay overall and was conveniently located in the town.

I liked that it had an old world charm, with charming decor, excellent service & easy access to the village. The icing on the cake was the excellent view of the Matterhorn from our room.

We loved the traditional decor, ambiance as well as the design of the Hotel. Spa was great, Staff very friendly and attentive. Will return in Feb 2025. Also will recommend to my friends

We spent a week here for our ski trip and would highly recommend this hotel. Great location - ski down to Cervo spa at the end of the day and the hotel is steps away. Our balcony looked out at the Matterhorn …what a way to wake up each day! The color scheme in the room was brown and orange and although the colors were unusual, the furniture and beds were VERY comfortable. Our room and entire hotel was always spotless. Breakfast each day was served in lovely Swiss themed dining area and we were assigned a table (with a name card ) for the duration of our stay. The cappuccino is delicious and the buffet offered a variety of hot and cold options (bacon, eggs (scrambled and you can boil a fresh egg), assorted cold cuts, fruits, breads, yogurts… so many choices! Beautiful, CLEAN pool / hot tub /spa area. The staff at this hotel is incredibly friendly and really goes above and beyond to make sure you enjoy your stay. We spent a few evenings at the hotel bar enjoying cocktails and chatting with the bartenders - they gave excellent recommendations for restaurants in town. We would absolutely stay here again 😊

The view from my balcony was breathtaking! Staff really nice! Alejandro, the shuttle driver was super courteous and professional,