Resort Hotel Alex Zermatt
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1 night
1 room, 2 adults, 0 children
All properties in Zermatt
Resort Hotel Alex Zermatt
No.11 of 4-Star Select Hotels in Zermatt
Bodmenstrasse 12, Zermatt, Canton of Valais 3920, Switzerland
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Highlights
Ideal location
Delicious breakfast
Lots to doAmenities
Golf Course
Sunbathing Area
Indoor swimming pool
Skiing
Hiking
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
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8.8/10
wonderful hotel with elegance decoration! Will come again with my family
All 60 reviews
Surroundings
Train: Zermatt Railway Station
(180m)
Train: Matterhorn Gotthard Bahn
(210m)
Landmarks: Zermatt Tourist Information Center
(<100m)
Landmarks: Summit Ski & Snowboard School
(<100m)
Landmarks: FlyZermatt Paragliding
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Deluxe Double Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Wardrobe
Daily housekeeping
Check Availability
3
Classic Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Private toilet
Wardrobe
Check Availability
5
Classic Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wardrobe
Daily housekeeping
Connecting rooms
Check Availability
4
Standard Budget Room
2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Wardrobe
Daily housekeeping
Blackout curtains
Check Availability
4
Superior Double Room
1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Check Availability
6
Classic Double or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Wardrobe
Daily housekeeping
Connecting rooms
Blackout curtains
Check Availability
9
Classic Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Check Availability
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Guest Reviews
8.8/10
Very Good
60 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.6
- Location8.9
- Service8.7
Average for similar properties in Zermatt
CarrierSherry
July 3, 2025
wonderful hotel with elegance decoration! Will come again with my family
Andre
February 23, 2024
Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
Guest User
January 3, 2024
We had a great time at this resort. If you are going up the mountain the train and the bus is very close. The staff was helpful and friendly. The food was fantastic! I would defentenly go back!
Xuyulin
February 5, 2025
I spent over 3,000 yuan to book a 23-square-meter superior room, but was given an 8-square-meter room that was said to be the last one. This is typical false advertising. What's worse is that I twisted my ankle while skiing and was arranged to live in a loft that requires walking up a lot of stairs. They said that the waiter could help with the luggage, but I still had to climb up by myself. This is so inhumane. I asked Ctrip's housekeeper to intervene, and Ctrip also said that it was a third-party platform.
Original TextTranslation provided by Google
Xuelangshanjuke
May 8, 2024
The hotel is retro and the bar is very nice! It's very close to the train station, just a five-minute walk. The front desk service is OK, not bad. The facilities are a bit old, but well maintained and clean. I slept very comfortably! The view outside the window is OK.
Original TextTranslation provided by Google
まじまや
May 8, 2024
I was very satisfied with the lovely room.
The receptionist was kind and allowed me to check in early.
It was close to the station, and the room had a bathtub and a terrace, making it a very comfortable space. I would definitely like to use it again.
Original TextTranslation provided by Google
Guest User
July 23, 2024
It is very convenient to stay at the train station. The room is small and a bit old.
Original TextTranslation provided by Google
Chingww
June 29, 2023
Near the train station, the environment is beautiful
Original TextTranslation provided by Google
Robert
April 12, 2025
A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Indoor swimming pool
Skiing
Off-site
Hiking
Sauna
Spa
Massage Room
Fitness Room
Luggage Storage
Bar
Tennis Court
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Babysitting Services
Additional charge
Wake-Up Call
Indoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Indoor swimming pool
Heated pool
Parking
Parking
Transportation
Shuttle Bus Service
Additional charge
Business services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Front desk services
Front Desk with Limited Hours
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
Italian
French
German
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public areas
No Smoking in Public Areas
Smoking Area
Garden
ATM
Elevator
Vending Machine
Health & wellness
Spa
Billiards Room
Table Tennis Room
Tennis Court
Squash Court
Golf Course
Off-site
Beauty and Makeup
Fitness Room
Massage Room
Sauna
Sunbathing Area
Turkish Bath/ Hammam
Mountain Biking
Off-site
Skiing Gear Storage
Rock Climbing
Off-site
Body Care
Ski Lessons
Off-site
Ski Passes
Hiking
Skiing
Off-site
Foot Bath
Activities
Game Room
Fishing
Off-site
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Safety & security
Smoke Detector
First-Aid Kit
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:30–11:00
Front desk hours: [Mon-Sun]07:00–23:00
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1961
- Renovated: 2021
- Number of Rooms: 85
Phone:+41-279667070
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Resort Hotel Alex Zermatt?
The check-in time at Resort Hotel Alex Zermatt is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at Resort Hotel Alex Zermatt?
What amenities and services does Resort Hotel Alex Zermatt have?
Resort Hotel Alex Zermatt has the following amenities and services: Shuttle Bus Service.What amenities and services does Resort Hotel Alex Zermatt have?
Does Resort Hotel Alex Zermatt have a swimming pool?
Yes, Resort Hotel Alex Zermatt has a pool.Does Resort Hotel Alex Zermatt have a swimming pool?
Are pets allowed at Resort Hotel Alex Zermatt?
Unfortunately, pets are not allowed at Resort Hotel Alex Zermatt.Are pets allowed at Resort Hotel Alex Zermatt?
How much does it cost to stay at Resort Hotel Alex Zermatt?
Prices at Resort Hotel Alex Zermatt are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Resort Hotel Alex Zermatt?
What is the cancellation policy for Resort Hotel Alex Zermatt?
The cancellation policy for Resort Hotel Alex Zermatt varies depending on the type of room and booking conditions.What is the cancellation policy for Resort Hotel Alex Zermatt?
About This Property
| Nearest Train Station | Zermatt Railway Station |
|---|---|
| Distance to Train Station | 0.18KM |
| Average Price From | HKD5000 |
| Hotel Star Rating | 4 |