Wellness Hotel Alpenhof
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Wellness Hotel Alpenhof

No.6 of 4-star Select Hotels in Zermatt
Matterstrasse 43, Zermatt, Canton of Valais 3920, Switzerland
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A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This ski hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.Show More
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hotel overview picture
Highlights
Varied breakfast
Pets welcome
Lots to do
Amenities
Indoor swimming pool
Skiing
Hiking
Sauna
SpaFree
Massage Room
Luggage StorageFree
Bar
All Amenities
Property Description
A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This ski hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
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4.6/5
Great
Perfect stay. Everything is so nice and staff is helpful
All 88 Reviews
Surroundings
Train: Matterhorn Gotthard Bahn
(500m)
Train: Zermatt
(570m)
Landmarks: Zermatt Ski Areas
(180m)
Landmarks: FlyZermatt Paragliding
(220m)
Landmarks: Summit Ski & Snowboard School
(230m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Penthouse Deluxe Suite with Matterhorn View
9

Penthouse Deluxe Suite with Matterhorn View

2 Queen bed or 4 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Room Details
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Design Double Room
9

Design Double Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Double Room
7

Deluxe Double Room

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Room
8

Superior Room

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Room Details
Check Availability
Design Single Room
8

Design Single Room

1 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Design Junior Suite
5

Design Junior Suite

Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
45-55m² | Floor: 4-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Alpine Chic Room
10

Alpine Chic Room

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.6/5
Great
88 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.6
Average for similar properties in Zermatt
Most Mentioned
AI Summary
The accommodation provides excellent service, convenient location, spacious rooms, superb breakfast, and spotless cleanliness. However, some guests found the prices high.
P‍Y‍1‍1‍0‍4
June 3, 2024
Perfect stay. Everything is so nice and staff is helpful
K‍K‍.‍s‍n‍a‍p‍s‍1‍1‍1
October 5, 2024
Nice experience
^‍_‍r‍a‍n‍s‍h‍a‍o‍d‍e‍m‍a‍n‍t‍o‍u
September 30, 2024
Facilities: 2384 yuan for a loft room, not cost-effective. The skylight switch is broken. It can't be closed after opening. The sunshade curtain takes a long time to close a little bit. It rains at night and the skylight is still dripping. The shower room is really small Highlights➠Free drinks and beer in the refrigerator. Backpacks and umbrellas are also free equipment Environment: A little far from the place where you can see Mont Blanc and the central area for eating Service: Quite enthusiastic and relatively rich breakfast
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 1, 2024
The hotel is a 4-star hotel, owned by the Julen family, which has four hotels and three restaurants in Zermatt. A piece of lambskin is provided on the outdoor chairs. The hotel has hot springs and saunas, but you have to go naked. I have never enjoyed men and women bathing and sauna together in Japan, but I have enjoyed it in Switzerland. I would feel embarrassed if I didn't go naked because everyone else was naked. The hotel's breakfast is very rich. You can squeeze orange juice yourself, and there are many kinds of dried meat, cheese and butter to choose from. You can also order omelets, fried eggs, waffles, etc. The boiled eggs are also cooked just right, and the yolk is runny. Be sure to drink Swiss milk and ask the waiter to provide hot milk, which is very fresh and rich in milk fragrance.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2024
Two points about this hotel. 1. The hotel is clearly called Alpenhof Hotel (see Figure 1 and Figure 2), but the Ctrip platform insists on calling it wellness hotel alpenhof, which made me unable to find the wellness hotel on Google Maps and I had to run back and forth between the two railway stations. Please see Figure 5 for the most accurate Google map name of Ctrip. 2. When I checked in, the hotel gave me a corner room with a sloping roof. The area is probably not smaller but the volume is definitely smaller. I felt depressed when I entered this room. Let's take a look at the page display when booking (Figure 4). Later, Ctrip coordinated to change it to a normal room. It's really bad to give a corner room when there is a room. There are thousands of hotels in Zermatt. I will not come here in the future. It's too bullying.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2024
Environment: Very good. Facilities: Complete
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 15, 2025
Quite satisfied?
Original TextTranslation provided by Google
D‍i‍n‍g‍q‍i‍n‍g
September 7, 2023
The service staff's attitude and patience are great, the room is beautiful, comfortable and clean, and the location is great. The hotel also has a spa, but I forgot to bring my swimming trunks. I will definitely come back and stay here next time
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
Open for: Breakfast
Ambience: Family-friendly
More Amenities
Internet
Indoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:30
Check-out: 07:30–11:00

Front desk hours: [Mon-Sun]07:30–22:30

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CHF 20.00 (approx. NZD 38.96) per pet per night

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1983
  • Renovated: 2017
  • Number of Rooms: 61
A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This ski hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Enjoy international cuisine at Restaurant Alpenhof, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.

Make yourself at home in one of the 61 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What are the check-in and check-out times at Wellness Hotel Alpenhof?

The check-in time at Wellness Hotel Alpenhof is 15:00 and the check-out time is 11:00.

Does Wellness Hotel Alpenhof have a swimming pool?

Yes, Wellness Hotel Alpenhof has a pool.

Are pets allowed at Wellness Hotel Alpenhof?

Yes, Wellness Hotel Alpenhof is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Wellness Hotel Alpenhof provide breakfast?

Yes, guests at Wellness Hotel Alpenhof can enjoy breakfast during their stay. Breakfast option(s): Continental, Gluten-free, Vegetarian.

How much does it cost to stay at Wellness Hotel Alpenhof?

Prices at Wellness Hotel Alpenhof are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Wellness Hotel Alpenhof?

The cancellation policy for Wellness Hotel Alpenhof varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationMatterhorn Gotthard Bahn
Distance to Train Station0.5KM
Average Price FromNZD1138
Hotel Star Rating4