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When we checked in, we found a plastic bag with Lanzones fruit peels in the shoe rack. Despite staying in the Executive Suites, there was no drinking water or toothpaste provided. We had to call reception to request them. On the other hand, the staff were very hospitable and attentive to our requests. I hope next time they will prepare the room and clean it properly!

It was a good place for a large group to stay. The water supply is very good, amenities as well. It's far from the city and ideal to have your own vehicle or rent a car to travel from the city back to the apartelle, vice versa or anywhere else in the city. Areas for improvement: Receptionists must be ready to welcome the guest because booking was made ahead of time and was informed of the late check in. We waited quite a long time to attend. The distance from the city must be updated on the website and travelling time. The contact number also needs to be updated because the number posted on the website is not the correct number. Not contactable. Words of appreciation to the management: We appreciated so much that despite the no refund policy, we still receive a little refund of our entire 4 nights booking. We only stayed one night because of the far distance from the city. Overall, the place is still recommended. I will consider it in the future and include to Plan the transportation. Thanks Arkas apartelle management.

The room are nice and clean specially the ambiance is relaxing. The staff are friendly.

I hade good experience with tirp.com. I give 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. But only one think I just request if there is also refunds policy 😊✌. Thank you. Best Regards

Great stay!. Very convenient and accessible to town proper.

I enjoyed staying here, their staff is very welcoming ❤️🥰 Location is good, near Sm, you will find many food stall and restaurants. So many choices! I’m happy that I chose ur good establishment, Keep up the good work guys! Surely we’ll be back again soon.

Location is perfect- in the city center. SM Mindpro is just a few minutes walk. Staffs were very helpful and courteous. They even recommended a very good massage spa that is just a 5-minute walk. Thank you for a pleasant stay.

The best unwind for my family atkeast rest well and we have so much fun while we stay in that hotel.:

Our original booking was for January 2023 but due to thunderstorm and flood in zamboanga we cancelled our trip and requested to move it, for the 2nd time request of booking modification hotel still allowed us to rebook even though booking policy is non changeable and non refundable ❤️ The hotel is walking distance to canelar barter which great and walking distance to family fried chicken to grab delicious dinner. Bed is comfortable and new but the restroom needs to be repaired or should be well maintained. There is no room decoration such as painting or even lampshade to make it cozy 😅 TV has cable but bad reception, wifi - is I think a must in a hotel they have it but very weak and unstable in room. For breakfast, they serve it plated and only one menu per breakfast. I think they should have selectiona for those picky eaters. When you book with trip.com they wouldn't see your booking as booked by trip. Com you may ask them to check ******* booking For it's price exterior, location and bed is better compared to the other hotels in the area but maybe next time we'll try the other hotels with better amenities 😊❤️

Bathroom smelt very bad, we know why as it's mouldy on the walls and under the shower tiles black comes up from where the water goes under the bathroom is actually quite dirty a bit of bleach or a strong mould remover would work wonders.. Towel rail just hanging on wall. Nothing to place your things in the bathroom and only a small desk so if you have to keep things in your suitcase as there is no room. Room service had to put the plates of food on the bed yes on the bed as the desk is very small and there is nothing else to use. The staff are very polite and this is what is keeping this hotel going as for us it wouldn't be the rooms. Maintenance would help if you actually repair stuff in the room. The phone system was down so had to keep leaving the room to ask questions about things, number given we couldn't get through to the mobile number.. Being fathers day we had to stay in Zamboanga for 2 days for business and had no choice to stay for the 2 nights otherwise I would have left that night. The second night we had no water coming out the tap not happy. The hot water system has the bathroom light wired in as well and when you are showering the light flickers like a disco. Seems quite dangerous. Overall the bathroom has let the room down and even the dust on top of things, I'm tall so I see it all. I can actually let the room pass but definitely not the stinky bathroom and the health hazard mould.