Guest User
July 7, 2024
This review is based on the star rating of the hotel and what we paid, which we thought was good value for money. The hotel staff are extremely welcoming and went above and beyond to help my family and I. Jet2 had made a mistake with my booking, and had not assigned me to a family room as booked. This was NOT the fault of the hotel. The room that we were allocated did not have enough storage for us. There was one small hanging rail and no drawers. I was getting married in Zante and staying for two weeks, so we had a lot of luggage! The hotel staff, due to Jet2’s error, went out and purchased us an extra clothes rail which we were very grateful for. We did not use the half board much, but the times that we did, the menu was good. We like to eat out in Tsilivi so chose to dine out most nights. The food is a la carte, and is in the olive garden restaurant which is open to paying customers. There was usually a choice of four starters, three salads, four mains etc. It was five courses in total (from memory). The choice for children was great, and not the usual chicken nuggets etc, they had dishes such as chicken souvlaki on the children’s menu. The pool area was great, and we liked to use the VIP Bali beds, which were €10 a day. This meant that our three year old could nap at the pool in comfort. The free sun loungers were plentiful and were padded. The children’s pool was perfect for our daughter and was shaded. It was clean and a good size. The staff in the bar also went above and beyond for us, and were very friendly to us all. The frozen strawberry daiquiris were very nice! The location couldn’t be better if you want to be central to bars and restaurants. Note however that this did result in noise on the evening from passing vehicles, other bars etc, which I could hear from my room. The noise was not from the hotel bar (which had sound proofing) it was from another bar / passing cars etc. My only criticism would be that the room we were assigned (the junior suite) lacked storage. I did go into family members rooms and there were no issues with their rooms, so check the room if you are a family. I will accept that I do not travel light, which did not help the situation. Once you deduct flight prices and transfers, we paid £100 per night for this hotel (for three of us), so if you were to use the half board (which is restaurant qualify food) you would have very good value for money. If we were to stay here again, it would need to be in the family room so that we had ample storage and a separate room for our child. Again, this was not the hotels fault. Five minute walk from the beach, and close to some very nice bars and restaurants. The safe is in reception, and rooms are not cleaned daily, but as stated above, this review is based on it being a three star hotel and the price paid. Thank you Plaza Pallas for welcoming me and my family.