To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.4
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All reviews(44)
Positive reviews(7)
Negative reviews(1)
Jyut Eleanor
Economy Single Room with City View
Stayed in Aug 2024
Solo travelers
3 review
2.7/5
Posted on Aug 7, 2024
I stayed in their single room for two nights, which was about 160EUR. Booked it in a hurry and filtered the hotels that are rated badly, and this hotel comes up with a positive review so ok!
However, I was quite shocked in general. There was only one lift, a small one, which probably fits only one person and one suitcase. My room was very tiny, but that’s not their fault coz I didn’t check. But there was a mosquito in the room, and one dead on the wall…. Got two mosquito bites in less than ten minutes. I didn’t want to post a review but the next day I went back to the hotel, I got five mosquito bites in the room…
The sink is small and there was no space to put my cosmetics or literally anything I normally need in the bathroom.
The shower room is also really small.
There was only one layer of bedsheet on the mattress.
For the breakfast, instant coffee is served and no staff would come collect the plate you used. When the guests of a table are gone, new plates were not immediately put on the table and tables were not set. On the second morning, guests have to walk around the dining area looking for cutlery which should have been the job of the hotel, and turn out getting from other people’s tables. Poor them! Only one or two hardworking staff seem to be doing all the work. Food was just ok. And half of the food on the counter was not touched. People also kept asking if they could pay for a nicer coffee which shouldn’t be the way it works. This makes me start wondering its four-star hotel status…
I am a frequent traveller and always stay at four-star hotels, the experiences were completely different from this one. Having a small hotel doesn’t necessarily mean bad cleanliness and facility.
The only thing that lives up to the expectations of a 4-star hotel would be its amazing staff.
I wouldn’t recommend it to other frequent travellers.
Ell-Anne
Standard Double or Twin Room with City View
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Close to the bus station and great staff. We arrived early for check in and they gave us an available room as we were tired from our journey and the hotel wasn’t fully booked. Good breakfast too. We enjoyed our time in Croatia.
Sebaju
Standard Double or Twin Room, Annex Building (No Elevator)
Stayed in Jan 2024
Solo travelers
11 review
4.5/5
Great
Posted on Jan 5, 2024
The hotel is great, super comfortable and breakfast is pretty good. I totally recommend it!
Guest User
Economy Single Room with City View
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Everything went more than well except that it is only hotel and I travel often, who wanted a deposit even though I had paid in advance
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Guest User
Economy Single Room with City View
Stayed in Feb 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 4, 2024
Good welcome and friendly and helpful staff
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Guest User
Standard Double or Twin Room, Annex Building (No Elevator)
Stayed in Sep 2023
Couples
7 review
4.0/5
Very Good
Posted on Sep 30, 2023
The room is a bit small, but very clean and with new equipment
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不摂生な旅人
Economy Single Room with City View
Stayed in Dec 2022
Solo travelers
35 review
4.7/5
Amazing
Posted on Dec 30, 2022
It was a very nice and affordable hotel. It's a little out of the center of Zagreb, but on the contrary, it's quiet and calm. The room was small but functional. There was also a free minibar and water, and it was enough as a service. Next time I come to Zagreb, I want to stay again.
Original TextTranslated by Google
선훈
Standard Double Room - Annex
Stayed in Jun 2022
Family
24 review
4.7/5
Amazing
Posted on Jun 26, 2022
The hotel is small but the location was good.
Breakfast was also nice and clean.
The room was clean and the bathroom was good too.