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Top rated hotels in Zagreb

Hotel Tomislavov Dom
4.1/510 Reviews
It's hard to write an honest review of this hotel because there's not really any fault with it in itself... BUT... it is VERY remote right at the top of a mountain about 10 miles outside of the city and it takes at least an hour to get back and forth along a very narrow winding road so, if like us, you were thinking of staying here and popping back and forth, think again. The hotel is really a ski hotel and geared mainly to accommodate the small ski resort nearby therfore the season it caters for is winter. This wasn't clear at the time of booking so when we arrived at the end of the summer (September) the pool was closed for cleaning, there was no drinking water due to seasonal maintenence and other services closed or limited etc. Having booked to stay the week we cancelled our booking and only stayed the one night. Bottom line is it's a nice, clean hotel and the staff were all very friendly but it wasn't what we we're led to believe at the time of booking, hence writing this review in the hope that it stops other travellers being misled.
Grand Hotel Zagreb
4.4/529 Reviews
After staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit racist towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience! Service: Almost no service, no replacement of towels, no cleaning Health: Not bad Environment: To be honest, the environment is OK Facilities: OK
Mövenpick Zagreb
4.5/538 Reviews
Novi Zagreb
We stayed one night after arriving on an evening flight. Good standard of accommodation with calm, dark colours. Very friendly staff at the reception and restaurant. We opted for half board, and even though the evening menu was very limited, the food was good. Breakfast was great, consisting of variety of delicious local dishes.
Hotel Dubrovnik
4.5/5128 Reviews
Lower Town
The hotel in centre of Zagreb . Nice breakfast. The hotel has parking near from hotel and they have a very helpful staff.We enjoyed in our stay
Esplanade Zagreb Hotel
4.6/5123 Reviews
Lower Town
We were so looking forward to spending our last night in Croatia at this historic hotel. Upon arrival, we were greeted right away by the concierge, who took our bags and shown to a seat for checking in. Surprisingly, the young girl at reception was abrupt and indifferent, while we did notice that all the other reception clerks were engaged and friendly. We had booked a Superior King Room, and requested an upper floor with a view, but were disappointed to be given a 2nd floor interior room. That said, we certainly understand that not all room requests can be accommodated and the room was quite lovely. Unfortunately, however, there was a wedding reception in the hotel's ballroom that evening, which our room overlooked, and the dance music continued into the early hours of the morning, 3:30am. Other than getting very little sleep that night the room was beautiful, with a large washroom, and a king bed with comfortable pillows. We appreciated the thoughtful addition of glasses (beer, champagne and wine) and a corkscrew. The location was perfect for visiting the charming old town of Zagreb, and we enjoyed a drink at the bar as well as coffee on the lovely terrace the following morning. We didn't have time for breakfast, but it looked wonderful. Our checkout was a much more pleasant experience, with a very friendly reception clerk. I would recommend to anyone wishing to stay at this hotel to ask about events booked in the ballroom, or to insist on an outside view room. Note that we stayed on a Saturday, which would typically be the night for wedding receptions.
The Westin Zagreb
4.3/5122 Reviews
Lower Town
From even before the moment I arrived at this property, I was well looked after. Transfer from the airport to hotel was taken care of and perfect. Check in easy. View lovely. Housekeeping accommodating. Wonderful Malin+Goetz products, along with bedside lavender balm. And the pillows! Evening service (water and a chocolate) delivered with a smile. Restaurant and bar staff so lovely and all with great memories of what you had and may want again. Room service timely. Everyone here has a welcoming smile. This hotel also benefits from a great location. Fitness/pool with perfect early-morning and late-day hours (until 10:30) are a big help to guests who are busy during business hours. Have felt well looked after and will return.

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Local Travel Info

Number of Hotels114
Number of Reviews1,958
Highest PriceNZD 3,203
Lowest PriceNZD 57
Average Price (Weekdays)NZD 260
Average Price (Weekends)NZD 259