Monument Hotel Reviews

First room of my euro trip The room is a bit small, but the house is really new inside with really good view. The staffs are nice, but the location is slightly far from the station

It's about a 10-minute walk from the nearest station, Zaandam. It's a short train ride to Amsterdam Central, and costs just over 3 euros. Be careful, because this is not Amsterdam, so you can't use the Amsterdam tourist pass. It's a relatively new area, so there are many fast food restaurants and clothing stores. The security seemed good. It's almost a straight line from the station to the hotel, so you won't get lost. However, the hotel entrance is a little difficult to find, as it's between the restaurants. There is no front desk, so you use a machine. At the end, your room number will be displayed, so don't forget to check it! The room is small, but I only had a backpack, so it wasn't a problem. It's modern and very clean. Another plus is that the shower room and toilet are separate. The shower water pressure and hair dryer air pressure are perfect. The bed was a king size bed, so I was able to sleep comfortably. Amenities include hair and body wash, conditioner, hand soap, and body lotion. The room has a kettle, a very thin refrigerator (which barely holds anything), coffee and tea, a TV, and a safe. (No hangers) There was no noise and it was very comfortable. It's cheaper than central Amsterdam, so I recommend it!

Highly recommended, close to everything. You can have a nice breakfast downstairs. Friendly service.

The first floor of the hotel is a restaurant and bar, which is very relaxing. There are many restaurants around, very convenient. The hotel is a self-service check-in, which is very small. The room is very small, suitable for 1 person or couple.

Самый центр.Памятник Петр 1 в 20 метрах. Просторный номер,очень тихо. Много ресторанов,магазинов и достопримечательностей в пешей доступности. Городской налог оплатить можно только картой. Наличные не принимают. Отель, проблему с оплатой наличными, решил сам. Сотрудник оплатил картой,а мы отдали наличные. Пребывание в отеле нам понравилось.

Sehr gut

We ended up here by accident after being unable to find affordable accommodation within Amsterdam. But I am so glad that we did. The hotel felt luxurious, the bed was very comfy and we had everything we needed. Zaandam is a lovely place to explore, and there were no issues easily travelling in and out of Amsterdam every day (including at night). The room we stayed in had a shower that was open to the room/in view of the bed, so might not suit people who feel self-conscious.

The hotel is in the middle of some bars and restaurants which is great. You check in using a computer and there was no staff or check in desk, if you did need anyone (which we did) you would need to go into the restaurant and ask someone to help, however someone eventually saw us stuck as the machine wasn't working so we had to wait a little bit. There is a car park around the corner which was helpful, a ***** of shops round the corner also, and at the end there is the train station which is only two stops away from Dam square. The rooms were clean and comfortable, I really enjoyed this hotel and the area. The bars were nice and fun ****** right on your door step too. Most things aren't open early morning though and late at night.. not sure whats open on a Sunday round there either.. overall i would stay in this hotel again, really nice and convenient, it would just be nice if there was actual visual staff to help you and a hotel desk etc, you get into the hotel itself with your key card so i would not like to think what i would need to do if i came back in the early hours and it wasn't working.. hopefully there is someone at hand at all hours somewhere.. my other concern was we needed more towels and they also never cleaned our room when we stayed.. so the lack of staff and contact makes it difficult to ask for towels so we had to dry after a shower using a hand towel.. even with these concerns like i said we did really like this hotel and the area so would come back here..

Stayed for a couple of days on a business trip and found the hotel very clean, easy to use the automated check in and simple check out. Very close to the station, with only two stops to Amsterdam Central. Plenty of nice restaurants and bars in the immediate vicinity. Will definitely stay again.

I had an absolutely amazing stay at this place and I wholeheartedly recommend it. The decor and the location were both outstanding, blending style and modernity in a seamless manner. Not only that, but the price was exceptionally reasonable for the level of quality and comfort provided. The cleanliness of the establishment was impeccable, and I encountered no issues whatsoever during my stay. This experience truly exceeded my expectations.

Zero stars based on customer service, and management. We booked our stay three months in advance, to arrive at the hotel to find our reservation was in the hotels system for the wrong dates. A ‘system error’. We were assigned a room that I did not book, I booked a specific room type. I complained straight away, which resulted in a wild goose chase. I was promised a ‘refund’. This whole ordeal really had a negative impact on our stay, as we were looking forward to staying in a room that we booked three months prior. It took 26 days to receive a very small compensation. Management informed me that the hotel might have changed my room type based on the number of people on my booking. Which they have no right to do, as their own website allowed me to make my booking without an issue. The hotel stopped responding to me after some time aswell which is severely unprofessional. It’s such a pity as the hotel itself was very nice, but the attitude/behaviour of management is really off putting, and I would not recommend anyone to stay here just incase an issue arises, there is a good chance your problem will not be resolved.

We are arriving this evening for 2 nights at 4. Evening surprise: no soap or shower gel in the bathroom when washing!!!! Just cream and conditioner, what a great deal! We try to call the on-call phone, obviously no one answers while the establishment has been sending us repeated messages for days to check the reservation...the world is turned upside down. We are going to say simply unacceptable for a hotel that claims to be 4 stars and where no one, I mean no one, is capable of responding to us at the moment and even less (professional misconduct) for having checked the room before the customer arrives. In short, ladies and gentlemen, holidaymakers in this hotel must bring their own shower gel and shampoo for 300 bucks for 2 nights, it's the gift of Holland!!!!

Ex ufficio postale di Zaandam (bellissimo paese a circa 20 min. di treno da Amsterdam e circa 15 min da Zaanse Schans - il paese dei mulini a vento), da aprile di quest'anno hotel 4 stelle in stile moderno, arredato con gusto, pulitissimo e annesso ristorante ove, alla mattina, si può gustare una ricca e variegata colazione dolce/salata e alla sera i piatti della cucina olandese in un'atmosfera musicale anni 80/90. Consigliatissimo!!!!!