To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(48)
Positive reviews(35)
Reviews with photos/video(15)
Awesome stay(18)
Great service(8)
Relaxing hot springs(6)
Offers pick-up/drop-offs(5)
Delicious breakfast(5)
Convenient location(5)
Negative reviews(1)
Masri Imansyah
Japanese Standard Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 28, 2024
The location is very good with the view and indulgent eyes, which makes me more comfortable is the provision of shuttle buses from Enchigo Yuzawa station to the hotel with a clear timetable. Just need to be given more time to check out until 11.00, considering the location is far from the city.
Martinajung
Western-Style Twin Room
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 21, 2024
The room is specious and great dinner and breakfast. I like to go again!!!!
Nattapong
Japanese Standard Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
One of Best of Hotel I has been in Japan.
Guest User
Western-Style Twin Room
Stayed in Jan 2024
Family
5 review
4.0/5
Very Good
Posted on Jan 24, 2024
Good service
Anonymous User
Western-Style Twin Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Oct 14, 2024
There was a free shuttle bus between the station and the hotel, which was very convenient. You could also take the shuttle bus to the nearby Alp Village. However, it only runs once an hour or once every two hours, which can be inconvenient.
The bath had a variety of shampoos, rinses, and body soaps to choose from, which was nice.
Original TextTranslated by Google
Leoliu271
Western-Style Twin Room
Stayed in Oct 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is big and there is a shop downstairs.
There was a staff member who spoke Cantonese who helped us a lot, thank you very much🙏
Nothing to fault except that breakfast was too early.
Original TextTranslated by Google
yanglish
Japanese Standard Room
Stayed in Jul 2024
Other
35 review
4.3/5
Very Good
Posted on Jul 31, 2024
I booked the Angel Grandia Aignacaziato Hotel on short notice. Although the room was a bit shabby, it was clean and large. After all, it was in a remote place, not as small as a big city. The hotel facilities were complete, and the washing machine was very convenient. The hot spring was also good.
Original TextTranslated by Google
Guest User
Western-Style Twin Room
Stayed in Jul 2024
Couples
14 review
4.0/5
Very Good
Posted on Jul 29, 2024
Booked for two nights
Pros:
Breakfast was very rich
Hot springs were very good
Service was good, front desk staff could speak Mandarin, emails were answered promptly
Added midnight shuttle bus for Fuji Rock
Nice scenery around
Cons:
Check-out was too early, at 10am
The hotel was old, no air conditioning in the hallway
Noisy air conditioning in the room
You need to make your own bed in Japanese-style room
Stayed for two days, no towels changed, no trash emptied, no tidying up the room
Original TextTranslated by Google
eunhyeok
Japanese Standard Room
Stayed in Jun 2024
Solo travelers
4 review
3.7/5
Posted on Jun 24, 2024
The facilities were good and the hot springs were nice.
However, the transportation is very inconvenient.
If you want to go from Echigo Nakazato to Echigo Yuzawa before 9am, you are forced to take a taxi, but it is a rural area where there are no taxis to be found. Just be careful of this point.
Original TextTranslated by Google
森本璃音
Western-Style Twin Room
Stayed in Jun 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Stayed here for a trip around Yuzawa. The room felt used, but there were no problems with our stay! The hotel is very detailed. There were many things I thought were structures installed through a lot of trial and error, such as the movement lines and the trash cans inside the hotel. It was very comfortable. Breakfast was also very good for the price. I also liked the large bath. Main public bath? I guess we should call it open-air. It seemed like this place was under construction, but I remember it would reopen around the fall season.
Original TextTranslated by Google
Guest User
Japanese Standard Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 14, 2024
I was surprised at how many options there were for breakfast.
The large communal bath in the annex was also nice and clean.
The rooms were spacious and clean.
I'd like to go back in the winter for skiing next time.
Original TextTranslated by Google
Even 9
Japanese Standard Room
Stayed in Mar 2024
Couples
9 review
4.5/5
Great
Posted on Mar 15, 2024
This place is very suitable for adults and children to play together. I really like the big bathhouse inside. It is really great to go outside and take a bath while watching the snow!
If you don’t have enough food, you have to go to Echigo-Yuzawa to eat or take away. The hotel only has Family Mart but is only open until 23:00. The hotel is 15-20 minutes away from Yuzawa. There is a shuttle bus that goes directly to the hotel. very convenient.
Original TextTranslated by Google
Guest User
Japanese Standard Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Very nice resort hotel! Come again next time, skiing is convenient, the buffet is delicious, it’s suitable for bringing children, there is a snow park below the hotel, and there is a free bus to the Shinkansen station
Original TextTranslated by Google
Guest User
Japanese Standard Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Skiing in and out of the ski resort hotel, there are big trees all the way down the slopes, giving it a full atmosphere. It snowed heavily every day from 2/5 to 2/8, which is very friendly to southerners. They can enjoy the real experience of skiing, building snowmen, and the falling snow. The most important thing is not cold!
The Japanese-style room I booked feels like Nobita's house in Doraemon. The hotel is equipped with multiple hot springs and outdoor hot springs. The waiters are very enthusiastic!
The breakfast is Japanese style, including sashimi, curry rice, etc. Although there are not many varieties, it tastes pretty good. I made plum rice on the last day and it tasted very good.
Transportation: Haneda-Tokyo-Shinkansen Echigo-Yuzawa-there is a hotel bus after exiting the station
Original TextTranslated by Google
Huohuohuo
Japanese Standard Room
Stayed in Jul 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Sep 22, 2024
It's really hard to book a hotel during Fujin Rock. It's great to be able to book this one with a hot spring.