Guest User
May 9, 2024
It is a good hotel in Yuncheng. Advantages:
1. The hotel is in a good location, not far from the museum and the railway station;
2. The hotel is new, the room is relatively large, the configuration is also good, and the sound insulation is also good;
3. There is a supermarket downstairs, restaurants around, and a gym and laundry room on the 9th floor;
4. There is a fruit plate, umbrella service, and free car pick-up service when checking in;
5. There is WeChat service, and it is very convenient to send WeChat if you need the hotel to help you get anything;
Disadvantages:
1. I didn’t see the Ctrip exclusive counter when I checked in, and the waiting time was long;
2. The hotel has breakfast at 7 o’clock. When we asked if we could have a take-out breakfast service because we had to leave at 7 o’clock, the hotel said that we could only pack some food ourselves;
3. The toilet did not have a ventilation fan, and the smell was not easy to get rid of;
4. The car pick-up service was confusing. At the end of April, I added the hotel on WeChat and sent a screenshot of the train itinerary to the waiter to book a pick-up and drop-off at the station. The hotel said that they could not pick us up on May 1st, but we could take a taxi and reimburse the fee with the ticket. Then they booked a drop-off for us on May 4th. As a result, when I went to the front desk to confirm on May 3rd, I found that the drop-off time was written as my arrival time in Beijing at 20:00 instead of the departure time from Yuncheng at 14:15. The hotel quickly changed the information and said that someone would contact me the next day. As a result, at 12:55 the next day, when I came back from playing outside and confirmed with the hotel front desk again, the hotel told me that the driver had to go to Yuncheng North to pick up other guests at 13:00, and we could go together. If he came back to pick us up after sending them, it might not be enough time. I was speechless. Just give us five minutes to pack our luggage? And did they really not tell us until we asked? You should ask clearly in advance before booking this drop-off service. Although it is free, it is not the level of service.
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