Guest User
August 12, 2023
I checked in after reading the reviews on Ctrip. The newly opened hotel is very nice and the location is good. It is close to the river and the environment is also very good. The front desk took the initiative to upgrade my room for me. The services were very considerate. The only drawback was that we had breakfast on the 26th floor. There was some unpleasantness when registering the room number at the door of the restaurant. We booked 3 rooms. Since we did not arrive at the restaurant at the same time, there was a little misunderstanding. The way the guy in charge of registering at the door handled the problem needs to be improved. , we made it very clear to him that the number of people has not increased, please be sure to check the information carefully, but he did not take the initiative to say hello until our group left after finishing the meal~~~ I feel that their business capabilities need to be strengthened, after all, it is such a big place It’s a bit inappropriate for a hotel to make such a small mistake~~~
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