MAISON ROYGEM Hotel (Yueyang Railway Station, Yueyang)

Overall, the experience was quite good. Service: Active cooperation, 100 wonderful services are impressive Health: OK Facilities: complete, with heart-warming porridge in the evening Environment: The facilities are okay, there is a restaurant on the first floor

The hotel has a strong fragrance to cover up the smell of sewerage in the room. As soon as the room door is opened, the sewerage smell is particularly serious. Alas...

I'm lucky enough to have changed 4 rooms in this hotel. The lady at the front desk was very nice and didn't leave a bad review. I'll give it a positive review. The experience was really weird... After checking in that day, I went out to play until I came back at 10pm. I found that the window could not be closed and there were some small moths in the room. The front desk offered to change rooms, so we packed up and moved to the room upstairs... I have never had the habit of locking the door and always thought it was safe, thanks to my husband The back door was locked with a chain. When I was ready to get dressed at the door after taking a shower, a man and a woman swiped their cards and opened the door. They kept pushing. I was shocked... My husband asked him Why did we open the door to our room? After confirming it several times, we found out that it was a mistake at the front desk. If the chain was not locked, I can’t imagine the consequences... The lady at the front desk also admitted her mistake and brought the fruit and asked if she wanted to change to another room. , he said that breakfast would be delivered to the room tomorrow, but I refused. I was too tired from traveling and couldn’t bear the trouble... I finally calmed down and wanted to sleep. Just one minute after I fell asleep, the movement of the young couple next door was like a live teaching. It was past 1 o'clock at this time. Yes, I think they would be embarrassed if they knew about it. The voices were clear and the sound insulation was very poor and there was no privacy. The pipes in our room made a rumbling sound when the water was used next door. I really couldn't bear it and I complained to Ctrip. (because all the landlines in the room were broken)... The lady at the front desk took me with my small bag and moved me to another room. The smell as soon as I entered was a strong toilet smell that I couldn't accept (I swear it's not that I'm picky, I Sister *** came in and smelled it herself), so she moved to the fourth room... I accepted the smell as soon as I entered the door. In fact, the room was not cleaned, there were coffee stains on the table, a lot of sequins on the floor, and there were There were iodophor swabs left by the previous guest, and there were foreign objects in the toilet that had not been flushed. It was 2:30 and I couldn’t bear it anymore and fell asleep. The lady at the front desk was very nice when I checked out. I also apologized for the small gift, but this time is indeed the most bumpy and weird check-in experience I have had in so many years... I would like to comment on the service attitude of the ladies and sisters...