Guest User
April 5, 2025
The first time I got up in the middle of the night to cancel the next night's accommodation, the service attitude of the hotel was very poor, the girl at the front desk was not patient at all and was very unprofessional. Because the child did not have an ID card and was using a household registration booklet, he asked me to enter a lot of information and looked impatient. After checking in, there was no introduction to the basic aspects of the hotel, such as the restaurant, how to park, and whether there were children's slippers for children. The hotel's indoor air conditioning panel cannot be adjusted. I saw some comments that the panel is fake, which surprised me. As a result, the child was almost frozen to death after taking a bath. We called and were told that the central control only had cold air. As a result, I booked two rooms, and the other one had hot air. When I called to ask why one was hot and the other cold, the front desk told me that it could be adjusted to hot. I was so confused. This is the first time I write a bad review.
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