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SureStay Plus by Best Western Yucca Valley Joshua Tree

SureStay Plus by Best Western Yucca Valley Joshua Tree

3.9/5111 Reviews
The breakfast staff do a phenomenal job - she was so positive and a bright light! But the best was the check-in guy named Matt -- he went above and beyond to answer our questions about the area, help us with some logistical problems with our jeep and a storage issue, and I noticed him helping another lady, she had a cane and Matt went out of his way to get her change for laundry. All 4 of us commented the beds were the best on the whole vacation. We didn't need the kitchenette but it was totally stocked -- this is a great hotel except for the pool area which is really sad and dirty and the spa is closed. One morning front desk worker was rude but the manager fixed her mistakes. But it was Matt who made it a 5 star experience -- he had a ”can-do” attitude & made sure we had everything we needed, plus some! We can't stop telling people how much he helped us make our stay in Joshua Tree the best it could be. The hotel is next door to a great all-night authentic fast Mexican food, highly recommend!

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