Guest User
July 5, 2024
Could have been sooo much better with a little tweak! The pub, rooms and breakfast is great. The young girl that sorted us out from start to finish was excellent. The accommodation locks up at 11pm so you get 3 keys - gate to back yard, entrance to pub, room. Unfortunately the entrance to the property is a yale lock and someone dropped the deadlock on the door before we got back. We knocked loudly but no-one could hear. There is a contact number for the owners when the pub is open which we rang lots of times and left messages, also text to say we were locked out but no answer or reply. If we had our car key with us we would have considered sleeping in the car but they were in our room. At the very least there should have been a sign on the door instructing residents NOT to put the deadlock on the door. We were in the yard for an hour and only got in due to waking a resident up at the front of the property who was not happy. When mentioned to the owner at breakfast next day there was no answer to why they don’t answer the phone and just a’sorry’ with a bottle of Prosecco. Apparently it has happened before but they have done nothing to rectify this. For this reason only we will never stay here again. You don’t pay for a room to stand in the car park stressing for a large chunk of the night!