Impossible Motel
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Impossible Motel

5 Saint Helen’s Square, York, North Yorkshire YO1 8QN, United Kingdom
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Amenities
Golf Course
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Multi-Function Room
Wi-Fi in Public AreasFree
Concierge Service
All amenities
Property Description
With a stay at Impossible Motel, you'll be centrally located in York, within a 5-minute walk of York Christmas Market and York Minster. This hotel is 0.2 mi (0.3 km) from Shambles and 0.1 mi (0.1 km) from York Mansion House.
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8.5/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 49 reviews
Surroundings
Train: York Railway Station
(830m)
Train: Poppleton
(6.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Economy Room (the Bank Vault)

1 Queen bed
No window
Non-smoking
Room Details
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6

Classic Room (Sublime)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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4

Superior Room (Mail Room)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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4

Basic Double Room (Dungeon)

1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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6

Economy Room (the Bank Vault)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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5

Romantic Room-Bath For 2 (the Red Room)

1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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3

Economy Double Room (Experience)

1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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4

Exclusive Room (Splendid)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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5

Deluxe Room (Superb)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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5

Luxury Room, Hot Tub (Sir Joseph Terry)

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Room (Mail Room)

1 Queen bed
No window
Non-smoking
Room Details
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6

Signature Double Room, Hot Tub (Stella Solarium)

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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6

Comfort Room (Spectacular)

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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5

Design Double Room - 2 Baths (Labyrinth)

1 King bed
No window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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6

Elite Room-Bath For 2 (Sensational)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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Guest Reviews

8.5/10
Very Good
49 reviews
  • Cleanliness8.5
  • Amenities8.5
  • Location8.5
  • Service8.5
Average for similar properties in York
Most Mentioned
Review summary
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Design & Atmosphere: The property features a unique, themed interior with a quirky, speakeasy-like ambiance. Rooms are decorated with distinctive elements, such as the 'labyrinth' layout, and many praised the stylish, modern décor that enhances the overall experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2025
Brilliant hotel in the heart of things, love the dark setting with most of the lighting being from floor lights, really add to effect. Couldn’t fault it really, only minor thing was you could t open the window, room was a little stuffy in the morning but this wouldn’t put me off staying again! Staff were exceptional, credit to the hotel. Thanks for a wonderful stay, see you again soon.
L‍i‍l‍l‍i
August 25, 2025
Our room was OK. The staff were helpful. Our room lost power at 10pm and ended up being the fan was tripping out the power. We weren’t able to shower because of this as the fan wouldn’t work and it was underground. The bar upstairs was quite loud. Overall pretty dissapointing because of the issue with the room.
K‍a‍r‍e‍n
August 22, 2025
Amazing stay at Impossible Motel. Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍
A‍l‍l‍a‍n
July 29, 2025
Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.
C‍h‍r‍i‍s‍t‍i‍a‍n
May 24, 2025
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
C‍h‍r‍i‍s‍t‍o‍p‍h‍e‍r
April 6, 2025
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .
S‍i‍m‍o‍n
March 27, 2025
Not luxury for thenprice Small room, stuffy after taking a bath. The hotel lacks the luxury you’d expect for this price tag.
P‍a‍u‍l‍a
March 24, 2025
Impossible not to love this hotel Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.

Services & Amenities

Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: 05:00–11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay at this property

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Number of Rooms: 13
Phone:+44-7379171306
With a stay at Impossible Motel, you'll be centrally located in York, within a 5-minute walk of York Christmas Market and York Minster. This hotel is 0.2 mi (0.3 km) from Shambles and 0.1 mi (0.1 km) from York Mansion House.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Stop by the hotel's restaurant, Impossible Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Make yourself at home in one of the 13 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

Frequently Asked Questions

What are the check-in and check-out times at Impossible Motel?

Check-in at Impossible Motel is from 16:00-23:00 and check-out is by 11:00.

How much does it cost to stay at Impossible Motel?

Prices at Impossible Motel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

What is the cancellation policy for Impossible Motel?

The cancellation policy for Impossible Motel depends on the room type and booking terms.

About This Property

Nearest Train StationYork Railway Station
Distance to Train Station0.83KM
Average Price FromHKD2485
Hotel Star Rating3