Guest User
October 6, 2023
Let’s talk about the advantages first: the hotel environment is very beautiful, and you can reach the lakeside by walking. If you want to go to a high-end hotel near Wucheng, this is your only choice.
Let's talk about the shortcomings: the hotel's service capabilities are poor. I asked to change rooms after 2 o'clock and didn't tell them to clean up until after 5 o'clock. When I arrived in the room, I found that except for changing the linen, no other hygiene had been done. There are dozens of charging piles in the hotel, but except for the 4 Weilai charging piles, none of them can be used. The restaurant actually does not support ordering, which is very unfriendly to people with dietary restrictions. The swimming pool is not open either.
Generally speaking, it should be a good choice to come in the off-season. In peak seasons like National Day, service standards need to be improved.
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