Guanjing Hotspring Hotel

The indoor space is large enough, the pool is big enough, and it is hygienic and clean. It is recommended to settle in!

In Yongtai, living in Guanjing is the first choice. Firstly, I am used to it. Secondly, the environment is really good. Ms. Huang at the front desk and the receptionist who forgot her name on the night of check-in are very considerate and caring. Every time I check in, I feel like I am at home. This time I checked in, I found that the concierge has also increased its manpower. This is really a surprise, especially when you check in with a big suitcase, it is really good to help you with your luggage!

The service sucks. Giant rigid. The rent of several hundred yuan was paid out. Bring more bottles of water. Still have to collect money.

I paid the full amount on the platform one day in advance and booked the hotel, and I also received a confirmation message from the hotel. However, when I went to check in at 5:00 pm the next day, I was told that there is currently no room! The room is still being cleaned! Need to wait another 1 hour to check in! This is not the worst, I went to check in after 1 hour, and I was told that there was no room! Then I waited foolishly in the lobby like this, and found that many hotel guests also encountered the same problem, and some of them arrived at the hotel at two or three o'clock in the afternoon. We waited like this until after 8 o'clock in the evening, and finally got a room after constant inquiries and urging. Then I asked the front desk, are we just waiting in vain, do we think we are unlucky? The front desk replied, "I will respond to the leader and give an explanation." However, when we checked out at 9 o'clock the next morning, the hotel didn't say anything at all. We mentioned what happened yesterday, and the front desk said otherwise and gave us hot spring tickets as compensate! please! I'm about to check out, so you have to give me the hot spring ticket! After declining, leave directly! Such a big hotel, anyway, there is no shortage of guests like us!

In the past, it was always good by default. This time I made a bad review for my accommodation experience. The main reason is that the service is really bad. I arrived at 4:00 p.m. because the room could not be tidied up and I had to wait for half an hour to check in. The front desk gave me a lower-level room without my knowledge. What’s even more strange is that I had to call myself to ask for a bathrobe for two nights. On the second night, I was told that there were no bathrobes. This is really the first time I have seen this kind of hotel in my life.

The air conditioner was not turned on, and I repeatedly asked the MOD to come to the room and said that it would be effective after half an hour, but it was not turned on the next night.

In the winter, the heater was not allowed to be turned on. I borrowed a heater and said no. I was frozen alive for two nights, and no one resolved the complaints. I don’t pay much attention to the customer’s feelings.

In a hotel costing more than 300 yuan, there is still a charge for a bottle of ice dew mineral water?

A well-established hotel, I feel that the supplies are relatively old, and the hot spring tickets for hotel guests add 70. More convenient is that there are many businesses around, you can order takeaway.