Annai · Xizhou Ji Hotel

The hotel name is Aniad, not Annai. It looks nice with outstanding design and very elegant large rooms. They offer a free pick up service from the railway station, which is nice. Breakfast is good with many choices but breakfast times are a bit tight as the breakfast ends at 9:30. Unfortunately the service is bad. We ordered a room with mountain view and received a room to the inside yard. After complaining they offered a mountain view room, but we would have to change after a day and the second option was a room with a view to some backyard parking lot. We kept the first room as none of these choices was good. Do not advertise what you cannot fulfil! The room service made the beds very fast and did not even flatten the sheets. No cleaning was done and they just put some new towels and water there but did not collect the old ones. The sink did not look like being cleaned either. Although being a non-smoking room, there was a strong smoke smell coming from the bathroom ventilation and from the hallways. I cannot accept this specially. Also this non- smoking room was equipped with an ashtray. I know smoking is a problem in chinese hotels but it is the hotels task to handle this. There were a lot of small flies in the shower and it seems cleaning was not done properly there or a long time ago. As this is a quite expensive hotel on a high level all these service issues are therefore really unacceptable and add up to a bad value for the money. This is why I cannot recommend this hotel.

Tip top zen hotel with scrumptious buffet breakfast. Rooms are large, clean, service excellent and location just a stones throw away from the ancient town. Highly recommend.

Good service and clean. I recommend this hotel for non-smoking people. Love this hotel and highly recommended!