Guest User
October 17, 2023
In terms of hardware: This hotel is no longer what it used to be. Now if the hotel facilities are broken, they will not be repaired or replaced.
The hotel service is even worse now! ! The internet in the room was not working, so I wanted to call the front desk, but found that the phone was just a decoration! I have no choice but to contact you through other means. The hotel people came to see it and said it was done by moving the phone jack. In fact, there was no sound at all, just like before. They also tried the network many times, but they didn't know the reason. Finally, they blamed it on China Telecom. The whole process was evasive and showed extremely unprofessional conduct.
If you ask for a room change and say no, then you can’t stay! I just wanted to change to another room type, but the problem lies with the hotel. Why did I say I didn’t have one when I asked to change the room from the beginning? Is there any way to force the guests like this? ? ? Extremely bad experience!
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