Guest User
January 25, 2024
I usually never write a bad review, but this experience made me feel very bad. The service staff of your hotel suggest that they receive training. This is the first time we met such service staff, and they did not feel any respect for guests at all. We felt that if the room was not dirty, we did not need to bother the hotel to clean it, and we only needed to send a few bottles of water. Because the TV in the room was unavailable at that time, I thought we could watch it together while delivering water. As a result, the service staff had a bad attitude and seemed impatient. Their words were also very uncomfortable. Their words were not polite at all, so I ordered. The takeaway was placed at the door of the room, and the waiter kept asking with a fierce look on his face, "What is this? Why didn't you take it in quickly?" It was the first time I encountered such a service staff. Because the attitude when delivering water made me feel very uncomfortable and the service staff was impatient, I told me that I didn’t need to check the TV and asked to change rooms. As a result, the service staff The staff directly informed me that the hotel was fully booked today and could not change to other rooms. So I called the front desk, and the front desk staff told me that there were rooms available today. This series of operations made my face full of confusion and opened my eyes to this hotel.
The soundproofing of the hotel is very poor, and the KTV next to it is very noisy. It feels like sleeping in the KTV.
All in all, choose this hotel carefully!
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