Holiday Inn Jilin Beidahu

Holiday Inn Jilin Beidahu Reviews

Holiday Inn Jilin Beidahu

No.24-12-10-117.Bidahu Ski Resort, Yongji, Jilin, ChinaView Hotel Details
Holiday Inn Jilin Beidahu
Holiday Inn Jilin BeidahuHoliday Inn Jilin BeidahuHoliday Inn Jilin Beidahu
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Holiday Inn Jilin Beidahu Guest Reviews

4.8/5
Excellent
1046 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1046)
Positive reviews(1026)
Reviews with photos/video(257)
Delicious breakfast(117)
Friendly front desk staff(106)
Convenient location(57)
Classy environment(56)
Loved the view(42)
Would stay again(39)
Average sound insulation(17)
Delicious buffet(9)
Negative reviews(20)
Guest User
1 King Standard Room
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 22, 2024
Very convenient location, with access directly to the ski lift, rooms are very clean and staff is attentive. Amenities are lacking, no real apreski area for food, and convenient store is very minimum. Maybe a decent restaurant for the guests ?
Response from Property: Dear guest. Thank you for sharing your stay experience with us. Thank you for your suggestions on hotel facilities. At present, some facilities of the hotel are constantly being improved. Your evaluation is the driving force for us to move forward, and the hotel will continuously improve service quality, bringing you more joyful experiences. We also look forward to your visit again and see our surprising changes.General Manager Apple Jiang
Laurajanebicker
1 King Standard Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
This was a gem of a hotel. The staff were so incredibly helpful and treated us like family. We booked here for Chinese New Year to ski and didn’t know what to expect as neither of us speak much Chinese. It didn’t matter. Everyone tried to help us. I realize Holiday Inn is a big brand hotel, but it feels far more friendly than that and homely. The skiing was easy to organize. The hotel can help book ski and board hire and passes. The hotel is right next to the slopes - you can take a shuttle bus or walk 4 minutes. The skiing was also excellent - hard packed snow as you would expect, but the slopes are well laid out. The hotel restaurant was also good. Great breakfast and dinner was hot pot and buffet. Great trip - will be back!
Response from Property: Thank you very much for staying at Holiday Inn Jilin Beidahu and sharing your experience with us. We are very happy to receive your recognition on all aspects of the hotel. Your affirmation of the stay experience is our greatest encouragement, and it is also the direction we have been working towards. We will continue to work hard, more committed to providing you with professional service and detailed experience, so that you have a comfortable and pleasant stay experience, enjoy the joy of travel! Thank you again for coming, we sincerely look forward to your visit again! General manager Apple Jiang
Guest User
1 King Standard Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Location Location Location Location. Beidahu is one of the best ski resort area in China. Holiday Inn Beidahu is right near the epicenter of the action. It does take a shuttle bus to get to the main ski center so it is not exactly a ski in, ski out type of hotel. However, it was surprisingly convenient! There are shuttle buses every few minutes and the journey only lasts also a few minutes ride as well. We did not feel inconvenienced at all, we were quite impressed actually at the frequency! The room we had was very spacious, modern and clean. Completely up to par by international standards. The reception staff was very accomodating and even helped to arrange our transportation to and from the hotel back to the train station. The breakfast is very impressive as well - lots to pick from. I have no complaints about the hotel, it was everything we asked for and at such good value! We recommend.
Response from Property: Dear guest, thank you very much for staying in the hotel and sharing your feelings with us. We are very glad to get your recognition of the service. Your affirmation of the stay experience is our greatest encouragement, and it is also the direction we have been working towards. We will continue to work hard to provide you with quality and perfect room facilities, so that you have a comfortable and pleasant stay experience. Thank you again for your visit and we look forward to your next stay. General manager Apple Jiang
Guest User
2 Bedroom Suite
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
We stay in family room with 2 bedroom. It was clean and there is heater in the room and also the floor. Went there for ski, staff are friendly and helpful.
Response from Property: Dear guest, thank you very much for staying in the hotel and sharing your feelings with us. We are very glad to get your recognition of the service. Your affirmation of the stay experience is our greatest encouragement, and it is also the direction we have been working towards. We will continue to work hard to provide you with quality and perfect room facilities, so that you have a comfortable and pleasant stay experience. Thank you again for your visit and we look forward to your next stay. General manager Apple Jiang
KELLY JAY
1 King Standard Room
Stayed in Dec 2022
Solo travelers
4 review
4.2/5
Very Good
Posted on Dec 31, 2022
I stayed at the Holiday Inn between Christmas and New Year. My friends stayed in the Club Med down the road. Although I joined them for dinner at Club Med, I was genuinely very happy with my stay at Holiday Inn. The room was spacious with a good layout. It had central heating and underfloor heating (lovely after a day of skiing). The room was clean, and I appreciate that the staff offered to change the linen and towels daily, but only on request as they were conscious of the environment. The staff were friendly, but it was difficult with the language barrier as they spoke very limited English and I needed to translate everything. I was very happy with the breakfast at the hotel, as it had a range of good quality western and Asian dishes. I could easily fill up on this food and not eat again until dinner. If I had have been hungry, I could have visited the little snack shop in the lobby. Though the hotel is a short 5min walk away from the main ski service hall, there is a ski-in ski-out option from the hotel if you already have equipment. Alternatively, you can ride the free shuttle bus from the hotel to the service hall. The shuttle bus runs every 5-10mins until 10pm, which is very useful as you can also use it to go to dinner and back. Included in the hotel booking, was free entrance to the Japanese hot springs. This is close to the ski hall, so you can take the shuttle. It is wonderful and highly recommended for all ages, especially as it is technically part of the hotel’s stay!
Response from Property: Thank you very much for choosing Holiday Inn Jilin Beidahu and sharing your stay experience with you. Seeing that you are so satisfied with the details we have prepared, all the partners in Holiday Inn departments are very happy and honored. It is our service philosophy that we have always adhered to that we can satisfy our guests. For this reason, we are also making constant efforts to better provide our guests with a good check-in experience. Thank you again for your generous patronage and look forward to your next visit!
Guest User
2 Twin Standard Room
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 19, 2023
GM Houcem‘s team is great, special thanks to GO Peggy,mini club Jupe and Kitty, 桃子姐姐,薯条姐姐 and 锅包肉姐姐,for taking great care of our kids, and Kids snowboard instructors. Also Ben is a great instructor for adult snowboard. Looking forward to meeting the team again in the future! Thanks!
Response from Property: Please accept our sincere greetings from Holiday Inn Jilin Beidahu! We are very glad to know that you have had a satisfactory stay in our hotel. Your encouragement and support will make us more confident to provide better service for all guests. Thank you again for your stay and sincerely welcome you to visit us again!
Guest User
1 King Standard Room
Stayed in Jan 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jan 9, 2023
Love Trip.com, and Holiday Inn in BeiDaHu is great, but I was wondering if the services offered to Chinese nationals can also be offered to foreigners, for instance being able to buy Ski Lifts thought the hotel. This service is only offer to Chinese nationals with a local ID Number, in addition is only offered in the app in Chinese. I went to Holiday Inn so i can ski in Beidahu, which is wonderful, but had to buy a ticket every day, go to lines, etc.... instead of having a 4 day ticket offered to Chinese id holders. Other than that Trip.com is great for PRC, Regards
Response from Property: Thank you very much for choosing Holiday Inn Jilin Beidahu and sharing your experience with us. We feel very happy and honored to see that you are happy about the hotel. We have been adhering to the service concept to make the guests satisfied, so we are making continuous efforts to better provide guests with a good check-in experience. As for the snow card program you mentioned, we will optimize this program after understanding the details. Thank you again for your generous patronage and look forward to your next visit!Best regards
Guest User
2 Twin Standard Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Fantastic service, Ruby!
Miki
1 King Standard Room
Stayed in Mar 2022
Couples
14 review
4.2/5
Very Good
Posted on Apr 5, 2022
Perfect location to go to ski. The rooms are warm and cozy. Good international breakfast.
Response from Property: Dear guests, thank you very much for choosing our hotel and giving us a good review! We are all very happy~ We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We will always strictly demand ourselves according to the service concept of "friendly, caring and comprehensive", so that you can live comfortably like this every time~~~
Jean Joseph
1 King Standard Room
Stayed in Aug 2022
Travel with friends
3 review
4.5/5
Great
Posted on Aug 15, 2022
I was probably the only low-season guest in this big hotel normally meant for winter holidays. There were no other hotels, restaurant or convenience shop open in the village. Without a car, I was trapped! Most of the normal hotel services were reduced to their minimum. But that was compensated by tailored service and special gifts: The room I booked was already heavily discounted but I was still upgraded to a suite. Very comfortable and tastefully designed. The restaurant did not open for breakfast but I could ask what I wanted to be delivered to my room. The restaurant had a limited selection of local dishes and operating hours but enough variety to eat a different meal during my three-days' stay. And I got a gift of fresh fruit, sausage or beer at each meal. Staff were extremely helpful despite their limited options to provide optimal service. Hotel is ideally located just underneath the ski slopes.
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Jilin Beidahu.We are very honored to have your recognition of Happy Journey. Serving every guest is our consistent pursuit, we will do a good job in every detail.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
FannySZ
2 Twin Standard Room
Stayed in Dec 2021
Family
17 review
5.0/5
Outstanding
Posted on Jan 1, 2022
Very friendly staff. Big thank you for arranging early checkin and late checkout, we could really optimize our time for skiing even for a short stay. Nice view from the room.
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Jilin Beidahu. We are very honored to have your recognition of Happy Journey. Serving every guest is our consistent pursuit, we will do a good job in every detail. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
RyanChang81
1 King Standard Room
Stayed in Jan 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2023
Alice is doing perfect support to my stay
Response from Property: Please accept our sincere greetings from Jilin Beidahu Holiday Inn! We are very glad to know that you have a satisfactory stay in our hotel. Your encouragement and support will make us more confident to provide the best quality service. Thank you again for your stay and sincerely welcome you to visit us again!Best regards,Holiday Inn Jilin Beidahu
kevniz
2 Twin Standard Room
Stayed in Dec 2021
Solo travelers
23 review
3.5/5
Posted on Dec 27, 2021
Front desk service kinda bit a mess. Overall was a great stay…
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Jilin Beidahu.We apologize for the problem you may have encountered and please know that your feedback would be very valuable to us. Based on your feedback, we will make improvements in time to improve the guest experience. Thank you again for your valuable advice, and I hope to serve you again sometime in the future. Looking forward to your next visit!
Sunny Ming Yeung
1 King Standard Room
Stayed in Feb 2022
Couples
2 review
4.7/5
Amazing
Posted on Mar 1, 2022
Third time staying at this hotel for the season, lovely as always! Staff is always helpful. This time Snow Mao assisted with some last minute arrangements so we could leave without any issues! Thank you for the help! Location is great as you have access to a ski lift behind the hotel. Will stay again when I come here next season!
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Jilin Beidahu.We are very honored to have your recognition of Happy Journey. Serving every guest is our consistent pursuit, we will do a good job in every detail.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Guest User
2 Twin Standard High Floor
Stayed in Feb 2022
Family
12 review
5.0/5
Outstanding
Posted on Feb 13, 2022
It was our first time in Jilin Beidahu Holiday Inn and we loved it. Real ski to door ( there is a chair lift just outside the hotel). Nice lobby with ginger tea. Great breakfast ( western and Chinese options. Great bakery and Chinese soups). Nice bedroom, with enough space for ski equipment. There is a small room for the skies in the lobby. The staff was absolutely amazing, especially Lucas, at the desk. He helped us to resolve any doubt regarding the hotel and other services like where to find the place for pcr test, to find a driver to go to Songhua, to replace one broken chair in the room… perfect person!! Wang Lee was also really nice contacting with the driver and helping us with all luggage. The location of the hotel is very good: there are bogies to reach the ski slopes in case you don’t want to use the chairlift. The restaurant in the annexed hotel opens till 0:00 and you can order from room. Great experience in beidahu: great snow and slopes. We will come back and for sure we will come back again to Jilin beidahu holiday inn!!
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Jilin Beidahu.We are very honored to have your recognition of Happy Journey. Serving every guest is our consistent pursuit, we will do a good job in every detail.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.