Yokohama Nishi Ward Hotels

This is actually my first time staying at capsule hotel and i was surprised becos its beyond my expectations. The staff speak okay english, and the hotel itself are very clean both for sleeping area and also bathroom area (very important!!). The location also very good cos it’s close to Yokohama station. If you have any business around Yokohama or maybe around K-Arena Yokohama, this capsule hotel is perfect for you. All in all i very recommend this accommodation especially for solo travelers! ^^

The hotel location is perfect and it is just opposite to Yokohama CosmoWorld. Special thanks to Guest Experience Manager - Hong-Sun Synn, he helped us to exchange the room while we found our room had some noice which is caused by strong wind and made us cannot sleep. Mr. Synn came to our room and handle our case immediately, we appreciated to his care and handling.

The room was stylish, the front desk staff was very kind and very nice, but there were a few problems. The first is that there were many banquets and other events held in the Hotel The Knot Yokohama building, and I stayed there for 5 days, but 3 to 5 events were held in the hotel building every day, and the noise echoed all the way to the room. The time period was around 18:00 to 21:00. One of the problems was the sound of people singing into the microphone and the vibration and noise of dragging chairs when cleaning up. (It was so loud that you could hear what they were singing.) The second is that when other rooms use water or flush the toilet, the sound of the water echoes throughout the room. This doesn't bother me during the day, but when I hear it at night or when I'm trying to fall asleep in the middle of the night, I can't sleep well, which was unpleasant. To be honest, I think it's because the building itself is old, but there isn't much soundproofing, and the bathroom area is still the same as it was in the past. Cleaning was done once every 3 days. There is a restaurant on the first floor, and they gave us a Felcome drink card so we could drink at the restaurant. It's about a 5-minute walk from Yokohama Station, so the location is great. There are also many restaurants around the hotel, such as GU, Uniqlo, and McDonald's, as well as Don Quijote and Aeon supermarkets, so if you forget something or need something, you can find everything within a five-minute walk, so I was very satisfied and happy about that!

Access from the station was very good. The sauna was also very good, but I was worried that the temperature of the hot spring was set to a fairly low level (maybe about 38 ℃?).

I was quite satisfied with the good price for the hotel I booked on the spur of the moment. It's a chain hotel brand, which made me feel more at ease. The room was quite small but very well equipped. I didn't expect it even had a microwave!

Wow! The location of this hotel is literally right in the heart of Yokohama, many markets, restaurants and bars nearby. The Yokohama station is just a few minutes walk away which is near many attractions such as the Yokohama amusement park, the Sky Garden and Cable car ride about one stop away on the station. The hotel was super clean especially since it’s relatively new this year 2024. The room was a bit small but very comfortable and the price at the time of booking was super reasonable at the time. I would definitely book again.

Hotel staff is as always very friendly and staff recognized us once we check in. As this is a memorial trip for my mom who visited this hotel in Nov. We stayed in the same room. The caring arrangement from hotel is always the reason we come again and again.

I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business.

The location is very good and the transportation is convenient. Although the room is small, it is well-equipped. The breakfast provided is Japanese rice balls, with rich choices and local characteristics. The only drawback is that it does not provide luggage storage service

From the moment I arrived, I knew this was going to be something special. This hotel exceeded every expectation I had. The staff was incredibly welcoming and attentive, going above and beyond to make sure my stay was flawless. The room was spotless, beautifully designed, and had one of the most comfortable beds I’ve ever slept in. What truly made this hotel stand out was the service. Every staff member I encountered was genuinely kind and professional. If you’re looking for comfort, and outstanding hospitality, this is the place. I can’t wait to come back!