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"The hotel is very conveniently located, close to Minato Mirai Station, and has many options for shopping and dining at MARK IS. The hotel rooms are large and have new facilities. You can see Mount Fuji in the room when the weather is good. The staff are enthusiastic and speak good English."

"We booked the deluxe twin room for a family of 2 adults and 2 children - ages 4 and 6. The staff were so helpful and welcoming.  Cleanliness was impeccable.  As first time visitors to Yokohama, we thought the location was ok, however we were only getting to know the public transport towards the end of our stay so I’d recommend getting familiar with it to visit attractions more efficiently."

"Actually same trip with previous comment, we just made the booking separately for trying the hotel's breakfast for 1 day. We paid for upgrading the room from studio to 1 bedroom one, a bit expensive but it's really worth for it. The room is clean and large, and with balcony that we can take great picture there, nice day and night view!! Since it's kind of service apartment, the kitchen tools are available for use, and there is a supermarket nearby the hotel, we bought food there (yummy Japanese beef...strawberry......etc.) and made sukiyaki ourselves as night snack. XD Hotel has lounge for free coffee and tea, as well as gym room, the facilities are more than enough. There are 2 style of set breakfast - Japanese style and West style, we chose Japanese's one and it's tasty, the fish is yum yum."

"Room size abit small but still can open 2 large luggage. Love the bathroom, can choose to use bathtub or the shower area where there is a stool to sit while bathing.. The shampoo/conditioner/bath wash are of good quality and smell really nice. Hotel also provide facial oil,cleanser,toner, and moisturiser from kose, in individual packet, so convenient!!Staff response to my urgent email promptly when I seek help on parking lot due to unable to return rental car on time. Really appreciate their professionalism!"

"I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business."

"The hotel location is perfect and it is just opposite to Yokohama CosmoWorld. Special thanks to Guest Experience Manager - Hong-Sun Synn, he helped us to exchange the room while we found our room had some noice which is caused by strong wind and made us cannot sleep. Mr. Synn came to our room and handle our case immediately, we appreciated to his care and handling."

"Hotel staff is as always very friendly and staff recognized us once we check in. As this is a memorial trip for my mom who visited this hotel in Nov. We stayed in the same room. The caring arrangement from hotel is always the reason we come again and again."

"The rooms are very clean and equipped with the bare necessities. Toyoko Inn quality. The staff smile and respond appropriately. Breakfast is included in the room rate, but there are times when I don't eat it, so I wish they would offer a plan without meals."

"駅から割と近くて良かったです。全体的に綺麗でしたが、エアコンのスイッチを入れる際、蓋を開けたらほこりがびっちり着いていた。最初カビかと思ってびっくりした。フロント横に貸し出し用の色々な種類のシャンプーやリンスがあり、また入浴剤のサービスがありとても良かった。線路から近いため電車の音が気になった。ホテルの上に設置されているホテルメトロの看板が古臭く感じさせるのとラブホ感があり、英語表記にするなど今風にすればもっと利用し易いのではと思った。外出の際、あまりに人通りが多く恥ずかしかった。色々書いたが全体的には満足です。ありがとうございました。"

"The location is very good and the transportation is convenient. Although the room is small, it is well-equipped. The breakfast provided is Japanese rice balls, with rich choices and local characteristics. The only drawback is that it does not provide luggage storage service"