Kohoku-ku Shin-Yokohama 2-100-45, Yokohama City, JapanView Hotel Details
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Hotel Associa Shin-Yokohama Guest Reviews
4.6/5
Great
128 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.7
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All Reviews(128)
Positive reviews(127)
Reviews with photos/video(26)
Awesome rooms(12)
Awesome stay(10)
Easy to get around(10)
Great location(10)
Clean and tidy(9)
Convenient location(7)
Negative reviews(1)
Chiat Wee
Moderate Double Room
Stayed in Apr 2024
Couples
2 Reviews
4.2
/5
Very Good
Posted on May 1, 2024
My room faced the traffic so it was noisy when ambulance passed by. Air con was noisy after sometime too. Luckily the weather was cooling so I didn’t use it often. Senior staffs at the front desk were normally more helpful than others. Breakfast catered to mostly Asians so I had enjoyed it.
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
たけもとあきこ(たけもと商店)
Moderate Double Room
Stayed in Apr 2024
Solo travelers
2 Reviews
3.5
/5
Posted on Apr 27, 2024
The location is great, directly connected to the station. The hotel is located above a shopping center, so it was convenient. I wish there was a 100 yen shop. It's generally clean and quiet. However, the TV remote control in the room I stayed in was dirty. Also, the bathtub and sink are separated by glass, and there was water stains on the glass and dirt on the rubber gasket where it meets the bathtub. It was the first thing I saw when I sat in the bathtub. I think the rest of the hotel was clean, though... The front desk staff were very nice when I checked in, so it's a shame.
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Sayu/大人かわいい女子旅
Moderate Double Room
Stayed in Apr 2024
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
It's directly connected to Shin-Yokohama Station, so it's very accessible! The view was great, the room was clean, and I had a comfortable stay.
Response from Property: Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Guest User
Standard Twin Room
Stayed in Apr 2024
Couples
13 Reviews
4.7
/5
Amazing
Posted on Apr 16, 2024
房間衞生還可以,早餐可以接受。地理位置優越,就在車站樓上(車站內🈶直達酒店大堂10樓的標識)
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Response from Property: Thank you very much for having us stay at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Guest User
Moderate Double Room
Stayed in Apr 2024
Business travelers
2 Reviews
4.2
/5
Very Good
Posted on Apr 16, 2024
It's inconvenient that the mineral water server is only on the 13th floor. If there is one on every floor, I can understand why there is still no bottled water.
Very cost-effective, the room is quite big and clean. The station is downstairs, so it is convenient to go anywhere. You can take the elevator to the lobby after getting off the Shinkansen, but there is nothing around. The hotel itself is very good!
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Response from Property: Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Yaxi
Moderate Double Room
Stayed in Apr 2024
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
ラウンジも付いてました!
施設の割引券もいただけるのでお買い物やグルメを楽しめました!!
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Guest User
Moderate Double Room
Stayed in Apr 2024
Family
7 Reviews
5.0
/5
Outstanding
Posted on Apr 10, 2024
This is a clean hotel where you can check in without taking a single step outside the station.
You can also use the lounge and coffee and juices are self-service.
You can also drink draft beer for a fee (snacks included for 500 yen).
There are rooms on either side, with a view of Mt. Fuji and a view of Minato Mirai.
If the weather is good, you can see the Boso Peninsula in Chiba from the rooms with a view of Minato Mirai. The rooms are spacious and comfortable.
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Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
5 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2024
就在新橫濱車站的樓上,出行非常方便
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Response from Property: Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.