Four Points Flex by Sheraton Yokohama West
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1 room, 2 adults, 0 children
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Four Points Flex by Sheraton Yokohama West
Opened in 2024
2 Chome-17-6, Nishi Ward, Yokohama City, Kanagawa Prefecture 220-0005, Japan
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Last booked 6 hrs ago
Highlights
Newly opened
Sparkling clean
Ideal location
Excellent service
Delicious breakfastAmenities
24-Hour Front Desk
Luggage StorageFree
Restaurant
Wi-Fi in Public AreasFree
Guest Laundry
Japanese
Non-Smoking Floor
Elevator
All amenities
Property Description
Four Points Flex by Sheraton Yokohama West is located in the heart of Yokohama, offering excellent transport links. Private railway, subway and train stations are all within a 5-minute walk, allowing easy access to Yokohama Chinatown, Yokohama Red Brick Warehouse and other Japanese cultural sites. Ideal for business and leisure travelers, the Kanagawa hotel offers 156 modern rooms with free Wi-Fi. Our Yokohama hotel in Japan offers single, double and twin rooms. Other facilities include a coin-operated laundry, vending machines, and an ice and water dispensers. The on-site Japanese restaurant, Matsunoya, serves Japanese or Western set meals for breakfast from 6:00 to 10:30.
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8.9/10
Convenient location with many shops around the area to explore! Clean environment as well!
All 402 reviews
Surroundings
Metro: Yokohama
(690m)
Metro: Takashimachō
(1.0 km)
Airport: Haneda Airport
(25.7 km)
Train: Yokohama Station
(600m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Double Room
1 Double bed
14m² | Floor: 3-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Female Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Daily housekeeping
Smart toilet
Check Availability
9
Single Room
1 Single bed
14m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Twin Room
2 Single bed
19m² | Floor: 3-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
8.9/10
Very Good
402 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.1
- Amenities8.8
- Location9.0
- Service8.9
Average for similar properties in Yokohama
Review summary
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Location: Consistently praised for proximity to Yokohama Station and surrounding convenience, including shops, restaurants, supermarkets , and public transport.(based on 83 reviews)
Margarita_Sh
September 24, 2025
Very comfortable beds! I often have back pain, but here, at Four Point Flex, I have no problems at all. The staff is helpful. Some of them speak English well, some don't, but use translator app. I didn't like the street, though. Many drunk people in the evening, ************ and noise. However, the window was directed sideways, so, it wasn't noisy.
Guest User
October 1, 2025
Convenient location with many shops around the area to explore! Clean environment as well!
Guest User
August 28, 2025
I chose this hotel because I was attending a show at Pia Arena MM. The 101 bus system, located just a two to three-minute walk away, was more convenient than public transport. Also, if you're heading to Yokohama Station with luggage, I'd recommend taking the main road to the north rather than walking straight through the shopping street. There are many restaurants nearby, making dining very convenient.
The hotel description stated check-in was until midnight, but after emailing them, I received confirmation that early morning check-in was also possible – a real lifesaver for those with unconventional arrival times. During check-in, they provided very detailed explanations, covering things like room cleaning and how to pick up amenities.
The room layout was excellent; the single room felt completely uncrowded even for solo use. Plus, it surprisingly offered a small view!
Please note that the smoking room on the second floor is now exclusively for electronic cigarettes, which might be an inconvenience for some guests.
Overall, it offers excellent value for money.
Original TextTranslation provided by Google
Guest User
July 13, 2025
I absolutely loved the location! It's super convenient for dining, entertainment, and all sorts of activities. Other aspects were good too: the hotel is fairly new, and though compact, it's fully equipped with everything you need. It also offers great value, especially on weekdays.
Original TextTranslation provided by Google
sxq1985
June 22, 2025
The hotel is new, but it has too many issues. I stayed for two nights, and the biggest problem was the complete lack of housekeeping!
Photos 1-4 were taken after check-in on the first day. Photos 5-8, taken upon my return on the second day, show that the room was in the exact same state as when I left in the morning.
The bath mat and towels used on the first day were also not replaced. I had to go to the front desk on the 2nd floor myself to ask staff for new ones. There was fallen hair all over the room and bathroom; I simply had to turn a blind eye. The small trash can in the toilet was overflowing and was never emptied.
The worst part was the hair in the bathtub, which, if not cleaned promptly, would cause drainage issues. Honestly, if you have any standards of cleanliness, I strongly advise against booking this hotel.
Original TextTranslation provided by Google
Aworldofwonder
May 19, 2025
Very convenient location ! A lot of food nearby. Highly recommend
Guest User
October 1, 2025
Located in the heart of the city. 5-min walk from the JR station. A big Aeon supermarket was almost next door. Room size was ok, not that small.
However, in the sense of illumination, it was a bit dark to me. Some rubbish was found under the table. I always stayed away from that area.
Tengee
September 8, 2025
The hotel boasts a fantastic location, with numerous shopping malls nearby, making it incredibly convenient for dining and shopping. The room size was decent, but compared to other Japanese hotels, the cleanliness wasn't quite up to par; I noticed white lint around the sink area. While complimentary bottled water wasn't provided in the room, there were water dispensers by the elevators on every floor, which is a thoughtful amenity for guests who prefer hot or warm water.
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Services & Amenities
Most popular business facilities
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Wi-Fi in Public Areas
Free
Guest Laundry
Additional charge
Restaurant
Restaurant
松のや
Style: A la carte
Cuisine: Japanese
Open for: Breakfast
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 06:00-10:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front desk services
24-Hour Front Desk
Luggage Storage
Free
Languages spoken
Japanese
Public areas
Non-Smoking Floor
Elevator
Vending Machine
No Smoking in Public Areas
Smoking Area
Cleaning services
Guest Laundry
Additional charge
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance by phone
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Japanese, American
StyleSet menu
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | JPY 1,265 (approx. SAR 32.30) per person |
Adult | Set menu:JPY 1,265 (approx. SAR 32.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 156
Phone:+81-45-3211070
Email:unizo.yokohamaeki.w@kphm.co.jp
Four Points Flex by Sheraton Yokohama West is located in the heart of Yokohama, offering excellent transport links. Private railway, subway and train stations are all within a 5-minute walk, allowing easy access to Yokohama Chinatown, Yokohama Red Brick Warehouse and other Japanese cultural sites. Ideal for business and leisure travelers, the Kanagawa hotel offers 156 modern rooms with free Wi-Fi. Our Yokohama hotel in Japan offers single, double and twin rooms. Other facilities include a coin-operated laundry, vending machines, and an ice and water dispensers. The on-site Japanese restaurant, Matsunoya, serves Japanese or Western set meals for breakfast from 6:00 to 10:30.
Frequently Asked Questions
What are the check-in and check-out times at Four Points Flex by Sheraton Yokohama West?
Check-in at Four Points Flex by Sheraton Yokohama West is from 15:00-24:00 and check-out is by 11:00.What are the check-in and check-out times at Four Points Flex by Sheraton Yokohama West?
Does Four Points Flex by Sheraton Yokohama West have a swimming pool?
No, Four Points Flex by Sheraton Yokohama West doesn't have a pool.Does Four Points Flex by Sheraton Yokohama West have a swimming pool?
Are pets allowed at Four Points Flex by Sheraton Yokohama West?
No, pets are not allowed at Four Points Flex by Sheraton Yokohama West.Are pets allowed at Four Points Flex by Sheraton Yokohama West?
Does Four Points Flex by Sheraton Yokohama West provide breakfast?
Yes, guests at Four Points Flex by Sheraton Yokohama West can enjoy breakfast during their stay. Breakfast option(s): Western, Japanese, American. Does Four Points Flex by Sheraton Yokohama West provide breakfast?
How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?
Prices at Four Points Flex by Sheraton Yokohama West may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?
Which airport is closest to Four Points Flex by Sheraton Yokohama West?
The nearest airport is Haneda Airport, just about 29 mins from hotel by car (25.7 km) away.Which airport is closest to Four Points Flex by Sheraton Yokohama West?
What is the cancellation policy for Four Points Flex by Sheraton Yokohama West?
The cancellation policy for Four Points Flex by Sheraton Yokohama West depends on the room type and booking terms.What is the cancellation policy for Four Points Flex by Sheraton Yokohama West?
About This Property
| Nearest Airport | Haneda Airport |
|---|---|
| Distance to Airport | 25.99KM |
| Nearest Train Station | Yokohama Station |
| Distance to Train Station | 0.6KM |
| Nearest Metro Station | Yokohama |
| Distance to Metro Station | 0.69KM |
| Average Price From | SAR457 |
| Hotel Star Rating | 3 |