GREENHILL COLLECTION YANGZHOU

I stayed in this hotel on the first day of the Chinese New Year and I really want to complain about it. First, we checked into the deluxe jungle family room. There was only a little hot water in the bathtub. We contacted the engineer but he said it couldn't be fixed. It took nearly an hour from contacting the front desk to changing rooms. First of all, we called the front desk and they said there were no other family rooms and they wanted to upgrade us to a deluxe executive king-size bed. But considering Ctrip's prices, this was not an upgrade but a downgrade. Then, we went to the front desk to negotiate a change of accommodation, and found a vacant deluxe jungle king room. During the confirmation process, a guest ran over in a hurry and said that fireworks had caused the dead leaves to burn 🔥, and the fire needed to be extinguished 🧯. On the first day of the new year, the hotel was almost fully booked. There was only one staff member in the lobby, who was completely overwhelmed, and the security personnel were not in place for about fifteen minutes, which made people very worried about their ability to respond to emergencies. After much difficulty moving to a new room, the hygiene conditions, especially the bathroom, were very bad: there were a lot of hard lime chips on the floor, which seemed to come from the seams between the bathtub and the floor. There was hair on the floor and small spider bodies on the carpet. The next day, I took my kids to the playground. Overall, the playground was very large and fun, but the sanitation was still terrible and you couldn’t look closely at any corner.

房間很不錯很適合帶娃，環境也不錯，距離市中心有點遠，但是離世博園很近，可惜去的時候温泉關閉了，期待下次去

春節期間意外選的酒店，非常驚喜，有餵動物和一個很大的淘氣堡，孩子們非常喜歡，最後還續訂了一天，關鍵價格還不錯，春節沒有加價，推薦。