China World Smart Hotel

The location is very convenient. The front desk have good services. But the room is not well decorated. It is suitable for business trip

This is the worst hotel I have ever been, It was terrible both service and hygiene. I booked 4 nights and paid already. When the day I came to China at 12pm at midnight and I called the hotel to inform that I would be late for check-in time. But when I came to hotel, the receiption tell us that there is no room available and ask us to move to another hotel near there. I was extremely shocked, I booked 10 days ago and there is no room for me, no one support me to find another one at midnight .Then, I have to take a walk 9km to find another hotel to sleep. Finally , I found one at 2am and the price is higher than your hotel, I had to pay price difference and stayed 1 one night. Tomorrow night, I return your China World Hotel to stay 3 nights. I realized hygiene here terrible, the carpet was dirty, the bed was smelly, the frige was a mess even the kettle was dirty too. The door of the restroom was broken down, I couldn't open the door and I couldn't use the restroom. This is my bad experience when I stayed your hotel, I hope your hotel should improve

Horrible stay, useless staff/managers and cares only about money: - room was smelling very bad and found broken glasses behind the nightstand. - Breakfast was very low quality (we tried one time and never went the next days) - booked triple room for 3 adults (with different agendas) and gave us only 1 key card, when asked for another, they say they can't (this is the first time a hotel told me they have only one card per room, while I can clearly see that they have a lot of cards at the reception 🤦). - during the heavy rain m, a lote of was coming out of the bathroom (see pictures) and toilets too! When warned the manager at that moment, they say "we can do nothing" (so we had to deal with it hoping water will not go outside the bathroom). - we also faced power cut for many hours and elevator was not working and had to take the long walking stairs. - they're trying to charge you for everything (even the cheap coffee in the room that the other hotels give for free, they are charging for it 🤦). I'll never come back to this hotel again.