SweetDecember
October 5, 2023
Two questions:
1. Hotel prices fluctuate very quickly. When I booked a price, I went back a while later and saw another price. I decisively refunded the first one and the price changed again after a while. I can understand the price increase during the holidays, but it kept jumping. What does jump mean?
2. A Ctrip customer wrote that they could exchange for an upgraded room type, but the front desk said it was not available and our houses were all the same. Fortunately, I didn’t use points to redeem, otherwise it wouldn’t be a loss? This problem is a hotel problem. Why didn't you check this display on purpose? Just like when a company recruits employees and says to pay five social insurances and one housing fund, only to find out after joining the company that the provident fund has not been paid, this is deceiving customers.
3. The bed and pillows are so soft that they feel hollow when you lie down on them. The pillow feels like cotton.
Overall, the location is good. Yingtan is not a popular tourist city, and the prices are reasonable. There is food and drink. Opposite the train station. But the service couldn't keep up at all. I didn't know if the front desk was a regular employee late at night, which didn't feel right.
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