Anonymous User
April 11, 2024
Due to the geographical location of the camp, the hardware facilities are not demanding, but it cannot be because the tourists are not demanding that the businesses do not manage the soft environment. No room key is provided upon check-in, and the door cannot be locked. The staff did not knock on the door, but opened the door directly and entered the room many times: I just arrived in the afternoon, and I was lying in the room to rest and adapt to the high altitude sickness. The staff opened the door directly and entered the room, and only exited after seeing us lying on the bed. Later we left the room to go out for a walk. When we came back, we found that the breakfast tickets appeared on the bed in the room, and the staff entered the room without us. I went to bed around 9 o'clock because of high fever in the evening. As a result, when it was close to 11 o'clock, your staff tried to open the door by twisting the door handle, which woke us up again. Because I locked the door inside before going to bed, I didn't come in directly this time. . At 10 o'clock the next morning, they tried to enter by twisting the room handle without knocking or asking to see if we were still in the room. Please strengthen staff training and convey in place the most basic principle that "the guest room is the guest's private space during the lease period, and intrusion without permission is a tort." In addition, the room rate for the same room type that includes yak hot pot is 218 yuan higher, but the actual restaurant yak hot pot is 98 yuan per person, which is only 196. Booking a room package that includes hot pot is more expensive than going directly. It is not expensive. There are many, but this one is also quite jarring. Finally, Niubei Mountain is still very beautiful, and having a campground is a lot more convenient. I hope it can be improved, and I wish it better and better.
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