Hampton by Hilton Yinchuan Jinfeng

I seldom write reviews because I am lazy, and I have never given a bad review. I must give a bad review this time. I have stayed in almost all Hilton hotels in the country. Yinchuan is the worst and the service is the worst. I can't bear it anymore. 1. The central air-conditioning does not heat, and the wind blows hard in the next room, freezing me to death. The hotel does not have an electric heater, and I added a quilt. I am speechless. 2. The amenities are not enough. There is no nightgown, no razor, no bathtub cover, and no refrigerator. 3. The shower room has a triangle frame, and it is difficult for one person to take a shower in it. 4. The yogurt for breakfast is about to expire, and it will expire in 5 days. There are pictures to prove the truth. We checked in on May 16. 5. What makes me most angry is that my family came to travel and we were having a good time outside. One and a half hours after checking out, she suddenly called me and said that the TV screen in the room was smashed. I explained to her that we did not watch TV or touch it, and she also asked to check the surveillance and send it to me. In the afternoon, she called me to harass me and affected my mood for traveling. I said you can call the police. It is really disgusting. When we checked in, we had to check if there was any damage to the items to avoid fraud. I have never seen such a hotel before.

After living in Hampton by Hilton for so many years, this is the worst experience. The water was yellow and took a few minutes to get better. There was no hand soap at the sink, the phone line was not working, and there was no service at all.