Courtyard by Marriott Yinchuan

Serve: I have stayed in a five-star hotel with the worst service. I called the front desk and asked for children's slippers and toiletries. Only slippers were given, and the waitress directly scolded me, "If you want anything, tell me clearly at once. If you want anything else, tell me now." The guy who checked in at the front desk last night tended to ignore questions even though they were chatting together. Picture 1 is the Courtyard Hotel, pictures 2 and 4 are Tenglo, which is much better than this Courtyard! Hygiene: hair on the bed, color blocks... Facilities: Old crotch extension...

The room smelled of cigarettes, and the coordination to change the room failed. The corridor had a strong smell of decoration. I checked that the decoration time was 20 years, but it still smelled so bad. I had a headache when I slept. I was speechless. The location of the shower was unreasonable. You had to stand in the bathtub to take a shower in the rain, and there was no anti-slip measure. Children's supplies were given after asking twice. The child was nine years old and was given such small slippers, but no bathrobe. (I want to complain that the service is really bad. Generally, the hotel front desk sees children checking in and directly communicates with the housekeeping department to send welcome gifts and children's supplies) This one ignored them and was given after asking twice. Checking in at midnight, such a small matter took a long time to communicate, which affected my rest. In addition, the room smelled really bad. I rarely give bad reviews, but I am really dissatisfied this time. Very dissatisfied.

There is no shower room, the shower head leaks at the bottom, and the bathtub can be photographed with a camera to see a layer of grease. It does not match the hotel ordering interface. I asked the hotel if they have disposable bathtub covers, but they didn't have any. The solution is to arrange for an aunt to clean and disinfect in the middle of the night. I spent a long time looking for the light-blocking vertical curtain next to the bathroom glass and didn't know how to put it down. I really can't complain. It's not worth the price.

Advantages: 1. The double beds are 1.4 meters long and are suitable for two children; 2. The response to delivering water and quilts is very fast, and the front desk staff is also professional in introducing the surroundings and hotel facilities; 3. It is 500 meters away from the Ningxia Museum, with a good location. There is also a supermarket downstairs, which is convenient for shopping. Disadvantages: 1. The carpet is not cleaned very well. When picking up things, I found that the side of the bedside table was very dirty and there were all kinds of food residues; 2. The Marriott Chinese restaurant on the third floor is not delicious and is not recommended