Shangling Boston Hotel

I have reported the problem to the front desk, but there is no feedback. The arranged room is next to the distribution box. It is not obvious during the day. At night, I can hear buzzing in the closet next to the bed. I went back late at night. We wanted to have a good rest, but there was a buzz all night. The children were tired from playing and fell asleep soundly. My husband and I didn't have the nerve to ask the front desk to change rooms. I reported the problem during the day. I said that a hotel that has been open for 10 years assigned the problematic room to the guest. The front desk also told me that we did not know about this problem in the first place and we did not go up. They also said that the room was out of service and would be repaired immediately. I admire it. This kind of righteousness is none of my business what you tell me about your repairs. I don’t even want to talk about the poor hygiene of the bathtub. I just didn’t take some photos to prove it. This is how Yinchuan five-star hotels provide service. I feel angry just thinking about it!

One of the worst hotel services. While I was taking a shower, another guest opened the door and came in using their room card! When I asked the hotel, there was no reply. I repeatedly questioned my check-in time, and I don’t know how the hotel manages it! What a waste!

Because I am a Ctrip diamond member, the hotel upgraded me to an executive suite for free, what else can I say? My fingers couldn't help but press the 5-star praise. Just say a few points: 1. The hotel's parking lot is underground. Be careful to turn right in time and don't park on the ground. The above-ground parking lot is not owned by the hotel and is charged. 2. There is a big projector in the bedroom of the suite, and you can also use your mobile phone to cast the screen, which is super cool. 3. The hotel gym and swimming pool are open to the public, so there are no bath towels and toiletries. If you want to swim, remember to bring them from the room. 4. The breakfast is good. There are freshly cooked ramen. Although the taste is not as good as the ones outside, it is not bad. It is quite delicious.

這次出來選了銀川的老牌大五星酒店，想着可能會有點舊，但是沒想到完全不用擔心，酒店各種設施衞生都很好，環境也特別好！酒店服務也很到位，很好的入住體驗！超出期待，算銀川這邊數一數二的好酒店了，下次過來還會光臨

1.酒店都不對前台人員進行培訓嗎？全程都不正眼看人，言語生硬，表情冷漠，跟欠她錢一樣的。2.衞生真的不敢恭維，外觀看着挺大氣，內部設施老舊。3.服務的三分是給客房服務人員的，一位進來查看我反應的浴缸衞生問題，很客氣並妥善處理了，還有一位是因房間冷沒有熱空調進來送被子的，也很禮貌專業