Kempinski Hotel Yinchuan Reviews

Response from Property: Dear guest, thank you very much for choosing Kempinski Hotel Yinchuan and giving us such good review. Kempinski Hotel Yinchuan brings the traditional taste of luxury and European flair to this remarkable city as the first and only five-star international brand in Yinchuan, situated in the heart of the city’s central business district, Jinfeng District, and only a 30-minute drive from Yinchuan Hedong Airport, also is ideal for both business and leisure travelers. Looking forward to see you again and wish you have a nice day!

Response from Property: Dear guest, Please accept the most sincere greetings from the Kempinski Hotel Yinchuan and thank you for your stay. We are sorry that you did not have a satisfactory experience in our hotel. In response to your question, we have contacted the relevant department and adjusted this question. As a member of the internationally renowned brand Kempinski Group, we strive to allow every guest to have a perfect stay experience. All our facilities are selected from internationally renowned brands and will undergo regular renovation and maintenance. We would like to extend our sincere apologies to you again, and welcome you to come again to enjoy and supervise our services. Wish you healthy!

Response from Property: Dear guest, Please accept the most sincere greetings from the Kempinski Hotel Yinchuan and thank you for your stay.Your praise towards our team is highly appreciated and serves as the best motivation towards our common goals, to remain the undisputed service leader in the destination.We are very happy to learn that you spent a comfortable time in the hotel this time and look forward to seeing you again. Good luck!Markus IseliGeneral ManagerKempinski Hotel Yinchuan

Response from Property: Dear guest, We are delighted to learn that you have enjoyed a satisfying and memorable visit.When you are out of the journey, we will wholeheartedly provide you with a comfortable stay experience, let you forget fatigue and relax. The hotel provides guests with free Wi-Fi, allowing you to enjoy a comfortable business trip.Thank you for your recognition and rest assured we will address the hot water issue. Until next time, stay well and healthy.Markus IseliGeneral ManagerKempinski Hotel Yinchuan

Response from Property: Dear guest, Thank you and your family for choosing Kempinski Hotel Yinchuan. We appreciate your recognition, which serves as a prime motivator to us.As the first European luxury hotel in Yinchuan and a member of the internationally renowned hotel brand Kempinski Group, we strictly follow the brand’s philosophy and are committed to providing guests with personalized, professional service providing a home away from home during your travel.We sincerely invite you to return back to Kempinski Hotel Yinchuan again, and wish you a happy life!Markus IseliGeneral ManagerKempinski Hotel Yinchuan

Response from Property: Dear guest: Hello! Thank you for staying at Kempinski Hotel Yinchuan and sharing your comments with us! We are honored to see your positive comments on us and are very willing to add a wonderful trip to your trip in Yinchuan. Kempinski focuses on employee training and is committed to providing comfortable and high-quality personalized services. It is our vision to satisfy our guests. There are 5 different types of restaurants in the hotel waiting for you to taste them one by one, Ningxia's special Chinese and Western cuisine, a wide variety of buffets, a pleasant and relaxing garden barbecue restaurant, authentic home-brewed beer and a variety of delicacies, and finally exquisite desserts and bread to enrich your taste experience. There is also an a la carte menu for room service to meet the different needs of different guests. Thank you again for your comments, we look forward to your next stay. I wish you a happy life!