This is the worst hotel stay I've ever had in my life. The hotel was booked in advance until six in the morning, but when I checked in at 3:30, there was no front desk, only the lady upstairs. She said the front desk was off work, so I wondered if the hotel front desk could still be off work? Then the eldest sister called us to find a room for us, which was not the one we had reserved at the beginning. They also complained that we arrived late. I really don’t understand. In your service industry, do you still have to ask guests to check in according to your time? I was very angry. I didn't give the room card when I got to the room. I was told that it would only be given the next day. I used a public card to open it. After checking in, I was so angry that the bathroom in the room did not have dry and wet separation. There was no floor mat. The water was not hot yet. It was really terrible. So disappointing. We originally booked the hotel for two days, but when we woke up the next day, we left and just gave up staying for one night. We didn’t care about the money for that night. We really will never book a hotel in Yinan for our friends and clients who come to Yinan in this life. , so embarrassing.
Original TextTranslation provided by Google