To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(138)
Positive reviews(134)
Reviews with photos/video(54)
Awesome stay(60)
Delicious breakfast(29)
Relaxing hot springs(22)
Classy environment(16)
Nice sea view(6)
Delicious buffet(4)
Has an infinity pool(3)
Friendly front desk staff(3)
Negative reviews(4)
Tan
Luxury Queen Room with Ocean View
Stayed in May 2024
Couples
9 review
3.5/5
Posted on May 26, 2024
Ok room, great hot spring spacious tub. View from my room at lvl 9 not exactly sea but more nearer to river though lol
Snoopygal
Deluxe Family Room
Stayed in Dec 2023
Family
10 review
4.0/5
Very Good
Posted on Dec 29, 2023
Breakfast selection was good and hotel provided a glass of free wine for each customer.
The hot and cold spring in room were good too. Will revisit soon.
Benjo8
Premier Family Room
Stayed in Nov 2023
Family
12 review
3.7/5
Posted on Feb 3, 2024
Been here a few times . It’s always peaceful and the hot spring does have a hot sulphur smell unlike the other hot springs in Jiaoxi. Normally when we check in before we get offered lots of help and because we’re here with a baby they would ask if we need bathing stuff for babies as well as a bed mini protection gate/ wall which prevents the little one from falling off the bed. However , this time round we had to ask for these stuff ourselves for the first time!
Also, we normally ask for an hour late check out because our toddler usually naps during that time where we would offer to pay for the over time . 3 times they had given us a free extra hour, but this time the woman refused and said I had to pay an extra half day board for an extra hour which is ridiculous. She said it was full, however when I checked availability online they had plenty of room so she was obviously lying.
Shame , I used to like this place , now I would reconsider coming here again as the level of service has dropped and we were becoming regulars at one stage !
Eva
Luxury Queen Room With Mountain View
Stayed in Mar 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Everything is nice. The room is clean and cozy. The staff is helpful and efficient in assisting us to check in. The only downside is the hotspring inside the room. The hot pool design is a bit difficult for the elderly to get in.
Danny_Yap
Luxury Queen Room with Ocean View
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Quaint town with lots of scenic spot around it.
Tomasz
Premier Family Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 18, 2024
Excellent hotel, nice view but location is in the city with nothing interesting around.
Artal
Luxury Queen Room With Mountain View
Stayed in Jun 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jun 19, 2024
This hotel is great, friendly and informative staff, clean and tidy.
Zhengchongyou
Luxury Queen Room With Mountain View
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Super good
Seiichi
Luxury Family Room With Ocean View
Stayed in Sep 2022
Family
9 review
4.7/5
Amazing
Posted on Oct 2, 2022
I have stayed at this hotel before. The bath type is very good and the luxury ocean view room was great.
I deducted 1 point because of the breakfast isn’t as good as before. The breakfast dishes change every day. I would have preferred more western style dishes.
Zoe Kuo
Luxury Family Room With Ocean View
Stayed in Oct 2021
Couples
11 review
4.2/5
Very Good
Posted on Dec 15, 2021
The swimming pool was cool.
一個愛旅遊的人
Premier Queen Room
Stayed in Sep 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Sep 4, 2024
The hotel is new and very clean. The hot spring pool is big enough and the spring water is good. The overall stay is comfortable and peaceful. The breakfast is also good. I will visit again if I have the chance.
Original TextTranslated by Google
大衛林
Deluxe family room for 2 people
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 4, 2024
This is the third return visit: one of my favorite hot spring resorts in Taiwan! The hot and cold double hot spring pools make you feel refreshed! The breakfast was delicious! Just look at the tenant occupancy rate! Great hotel 👍
Original TextTranslated by Google
Guest User
Luxury Queen Room With Mountain View
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The overall health, facilities and environment of the hotel are great. There is a swimming pool on the top floor. You also get a red wine coupon when you check in. The service staff has a very good service attitude. I will visit again next time.
Original TextTranslated by Google
東歐行
Luxury Queen Room With Mountain View
Stayed in Aug 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 27, 2024
What a great experience! The handsome guy at the check-in counter was kind and attentive, and he was unhurried and made people feel at ease. Choose a double pool mountain view room and enjoy the experience of paradise! Breakfast is available until 1:30, a very Buddhist-minded hotel!
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Jinyufeng
Deluxe Family Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel has a swimming pool with a hot spring pool. The night view is great. Check-in comes with a free wine voucher. The breakfast is also good. I will stay here again next time I come to Yilan.