momo619
April 29, 2024
The room was very unhygienic, the toilet paper was dirty and wet and dried again, and there was cigarette ash in the toilet. I called the front desk and told me that the cleaning staff was off duty and couldn't clean, and asked me to go down and get a roll of paper. Three minutes after I checked in with my child, I asked if it was Ctrip or Dongcheng that complained. Then they told me to change a room and emphasized again that I should go down and apply for a room change card. Did I say there are no robots in the hotel? Can't you send it up? It's a room problem that requires customers to run up and down! Later, I reluctantly asked the security guard to give me the room card. There was no apology from the beginning to the end. People who travel don't care about reviews, right? Attached is a photo of the toilet paper in the changed room. The hotel really ignores hygiene issues.
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