Anonymous User
August 17, 2024
Service: I felt unwell because of the long drive to the hotel. Of course, this is my own problem. But when I checked in, the waiter didn't show any consideration at all. He called me over at first and asked if I needed to pay more to upgrade the room. Later, he asked me to go to the front desk to register my mobile phone number. He didn't say that I needed to continue processing other items. As soon as I returned to the rest area, the front desk staff asked me to come to the front desk again. This went back and forth three or four times. Of course it was my fault that I felt unwell, but could the staff say a few more words the day before yesterday and just watch me walking back and forth. The funniest thing is that the child was given his ID card and his photo was taken, and then he asked me if I could check in? ? ! ! I really don't understand the logic.
Forget it all, in the end, the two front desk staff whispering and badmouthing each other in front of me went too far. I know my attitude is bound to be bad if I'm not feeling well, but can I be more service-minded? The price of the hotel is not cheap either. As for why we are not willing to upgrade the room, why make it so difficult?
In the end, the hotel was infested with bugs, and they were bitten numerous times, and they were very aggressive.
Original TextTranslation provided by Google