Guest User
April 20, 2025
Around 5pm on April 17, we arrived at Hilton Hotel in Yibin University Town. The receptionist was a bit busy and seemed a bit impatient. The room recommended to us made us feel that the decoration was noisy and the traffic outside the room window was noisy, so we couldn't live there. There was no introduction to the advantages of this room at all, and it seemed that they didn't want you to stay. We decided to choose this room, but when we returned to the front desk, we were told that the room had been sold and it was a waste of time. They said that there was a similar room downstairs that could be given to us, which felt a bit like bullying! Why did they sell the room recommended to us to others? Fortunately, the waiter bowed and apologized later, and we didn't pursue it anymore. But their front desk service was too unprofessional. It can be seen that there is no working habit of mutual cooperation. The breakfast and waiters in the restaurant were very good, and the waiters and chefs for dinner that day were even better. It was almost six o'clock in the evening when we arrived, and it was time to get off work. The chef started to cook dinner for us again, which was very commendable. While we were waiting, the waitress also introduced the main attractions of Yibin to us, which was very warm and polite. The unpleasantness during check-in disappeared. I don't know her name, but please thank her for us!
Although there were free upgrades and small gifts at the front desk, it was a bit unpleasant overall.
The picture shows the evening and night views of the "Eye of the Three Rivers" outside the room window and the rich breakfast.
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