Louis Phaethon Beach

The best family hotel. All inclusive. Staff always with a smile. You feel like home. Super clean. Delicious food. Great entertaining shows every day. Special thanks to Ellada and Katerina. They are a big plus for this hotel. Definitely will visit again!!!

Just love this hotel. After 30 visits I can't wait to return. Management are so helpful and friendly. Staff in restaurant under Stavros are so polite and helpful especially Claudia. Bar staff are so quick to serve you and always with a smile. Jenny and Tomi have excellent memories. Even the cleaner for room 1008 gives me a real hug and so pleased to see me again. Entertainment is first class. Alex an excellent manager. Please can he stay. See you all again in 2025

My first time here with my husband. We got married here on Friday 18th October 2024 and it was the most amazing special time away here. The staff went above and beyond in helping us from start to finish. Orla our wedding planner was absolutely amazing!! Couldn’t thank you enough for the support we had, you made our day so special. Micheal is amazing and looked after us all holiday, so well thank you for the great support you gave us. The staff are all wonderful and look after you amazingly. The food is absolutely perfect, rooms well maintained and our cleaner Cathina was so lovely and looked after me as a bride to be on the day, thank you love Jade & Paul, we will see you next year The only down side to our experience was the indoor pool area, the Jaccuzi was full of a lot of children jumping in, splashing and throwing the ball around and other items. We had to get out all of the time, but the lifeguard in there was amazing and tried his best to help us have a relaxing time. Thank you Louis Phaethon Becah you have been amazing!! We will see you again next year and we hope to be in room 2117

Booked rather last minute to recuperate from a rather bad year. We were given a lovely room with an excellent view and walk-in shower, twin beds, tea, and coffee fridge with water every day. Cleaned well by friendly cleaners. Pools weren't too cold, and we managed a few dips. Friendly life guards around every pool. There are plenty of sunbeds and no getting up at 6am! Day time entertainment is plentiful, and we met lots of lovely guests and animation staff. Outside bar/snack bar open and plenty of choice including Chinese restaurant, again friendly, helpful staff. Walked down to the beach and swam in the sea, which was warmish. Restaurant serving breakfast,lunch, dinner, and late snacks. There is plenty of choice every evening with a different theme. Fresh bread was beautiful with butter or oil! Loads of pudding choices! The restaurant is spotless as every member of staff works 100% and are friendly. Terrace has live music a few nights a week with staff service and the bar is a comfortable place to spend the evening. The staff in these areas are fantastic, ensuring your glass is never empty and welcoming and friendly. One lager, plenty of spirits and a cocktail menu with special cocktails handed out daily. The coffee bar is no longer operational as a bar, but seating areas are clean and is quieter than the bar area. Reception friendly and helpful. That is the basics of this hotel, but it is so much more. I am guilty of being a repeater for many years and this place is so special to my family and myself. The staff are amazing , friendly, caring and some have been there for 20+ years, that says a lot. Too many to mention by name, but the staff have looked after us, treated us like friends and family and have made me laugh so much , I have still got aching muscles. And I thank them all x Management. What a great leadership team these guys are. Always have time to stop and talk, assist, advise and care.( George is a great addition). Guests. I have made so many friends thanks to this hotel and this visit has been no different. Like minded people with like minded attitudes that we have laughed so much. This hotel isn't about the food, the drink, the rooms, the staff, the customers. It is about it ALL making it a great package.

On the 23.08.24, after 7 years of engagement, 10 years together and me battling grade 3 breast cancer the last 12 months, we got married at this wonderful hotel We booked our wedding Aug 23, 2 weeks later I was told I had breast cancer. There were times we didn’t know we’d make it and the date was at risk of being postponed. BUT, we made it and this day has kept us all going the last year so we all needed it to be perfect and that’s exactly what it was PERFECT We had 31 guests join us, every single one of them had the most amazing time, everyone at the hotel is just wonderful. From the minute of us arriving, Michael and Louise looked after us in ways I never expected to be looked after on holiday Rudi everyday, always with a smile, always greeting us and our families. Honestly, despite how tough the last 12 months have been, you all made sure we had the time of our lives. We will never forget this day, it means the world to us as a family and I’m forever grateful to the entire hotel team and Louise at TUI for making our wedding day and holiday the most amazing experience! The AI food was the best we’ve ever had, the food at our wedding was OUTSTANDING, our guests comparing to Michelin restaurant quality, wow blown away! What an incredible menu, Gala menu 1 for anyone pondering what to choose, you won’t be disappointed You brought all our dreams to life, it was everything we wanted and more. A magical experience, we will be back for an anniversary As a side note, I didn’t get chance to say goodbye to Rudi, Michael and Louise at TUI, please if anyone sees this and sees them today, please show them this post and tell them how grateful we are for them being part of our wedding and holiday ❤️ Starting life without cancer and now as man & wife finally, all our love Mr & Mrs Daly xxx

We stayed at this hotel as a family of 4 near end of July. I read a lot of positive reviews on this hotel so was really excited. When we arrived, I had good impressions at first. Champagne & cakes / biscuits upon arrival whilst we filled out forms out. I requested a sea view room away from the terrace & ground floor & they fulfilled our request. However it wasn’t really a proper sea view as unfortunately a lot of the palm trees blocked the view. Room was quite small for a family of 4, but we got by with it. Bathroom was ok, but water leaked on the floor every time we showered. We had an early dinner the first night, the restaurant was huge & impressive with modern decor. The food selection was lovely, although I did find it repetitive as the days went on. I found the hot foods were quite oily & a lot fried so if you suffer with food triggers / stomach issues like myself it might get a bit much as it can’t be avoided whilst your there! However the pasta, rice dishes & desserts were probably my favourite. I found the corridors were dated & a little grubby. I appreciate the cleaners work very hard to clean the rooms every day & I think there’s at least 3,000 rooms (we were on second floor in the 2000+ rooms). But in order to keep it well maintained, I think this hotel needs constant maintenance not just in the rooms as this hotel can obviously cater to a very large capacity of people. Therefore some areas get a bit neglected with cleanliness. Sorry that’s just my opinion as I did feel a bit let down on this side, especially when I read the reviews on cleanliness! Nonetheless, the lobby, pool areas, terrace were always clean. I did feel there was always a race against time to get a sun bed in the mornings especially at the main pool! By 8am, most sun beds are taken & there is a LOT of sun beds! The main pool was ok but got a bit crowded, the pool at the back was a bit better but deeper & the splash pool was good for little ones. We went on the aqua slides at the end of holiday, they were fun but I can imagine can get boring after a few times, as my kids lost interest a bit quick. You would need to go to an actual aqua park to get the best out of it. My kids did like the adventure park there & went there a few times & even made a friend! The beach nearby the hotel was very rocky & not really enjoyable especially for my kids. There was another beach 250km away which again was still rocky, but my kids loved playing in the sand. Overall I have mixed reviews, it was a lovely holiday, but I was disappointed in some areas of the holiday, considering I was so expectant of it after reading all of the positive reviews. Sorry if this review is long, I appreciate you reading to the end but just wanted to give my really honest opinion!!