Shirak Hotel

Thanks

I totally don’t recommend this place. The worst and most unhelpful staff out there. They’re so rude and unprofessional and treat you with disrespect. The hotel is so old and dirty. Worst place ever don’t go there if you want to really have a nice time.

The hotel is horrible, very very very very dirty and old. I paid 80 euros/night. We had no water, the fridge was smelling like putting a dead body inside. The staff was not speaking English. I canceled the booking after 1 night because I was vomiting, I could not wash my tooth because they had only hot water in the bathroom and was smelling bad. That charged me all 3 nights.

To start with the positives; The hotel is located a 5 minute walk from Republic Square, so has a decent location; whilst there are hotels on The Square itself (i.e. The Marriott), Shirak will be a cheaper option. Other reviewers have highlighted the dated decor inside rooms as a negative; whilst it is dated, I saw the charm in it. We paid for a room which had a view of Mount Ararat; we got this and the view was great at times (this was / is weather dependent). The unfortunate negatives; Wi-Fi was hit and miss (largely miss) in our room, meaning we had to go out to the floor landing or downstairs to the main lobby to access the internet. A minor issue for us, but the TV didn’t have signal in the room, so we could not watch anything. A bigger negative was the staff; with the exception of one of the cleaning ladies with dark hair, all staff encountered were quiet at best, and at worst, had zero customer service skills, especially one lady with blonde hair who worked on the reception desk. I asked for a receipt of payment upon checking in and extra toilet paper for our room during our stay, to be told both times “ok” and neither request to be fulfilled. Upon check out, her only communication was to require me to pay for water drank from our room’s fridge, not even a thank you or good bye after that. In summary, for most travellers, a good location on offer, not much else…..

The hotel is very old, the room is very shabby, the air conditioner does not work.Facility is out of date,not available.Far away from the city center.The altar is very thin, like stepping on the ground. Հյուրանոցը շատ հին է, սենյակը շատ խնամված է, օդորակիչը չի աշխատում: Հաստատությունը հնացած է, հասանելի չէ: Քաղաքի կենտրոնից շատ հեռու: Զոհասեղանը շատ բարակ է, ինչպես գետնին ոտք դնելը: