Bass Boutique Hotel

Hotel is good but basic. Good breakfast, 10 min walk from republic square and close to the parliament building

The breakfast was good) The staff were veryyy friendly and helpful! The bed was very comfortable:) Thank you＜3

Uncomfortable Bed and Poor Hygiene: The bed provided is extremely uncomfortable, with a metal base that squeaks at the slightest movement. The pillows are of poor quality, and the bedding lacks protective covers, exposing visible yellow sweat stains. Additionally, there is a considerable amount of rubbish under the bed, indicating that the cleaning staff neglect to check this area. Inadequate Soundproofing: The sound insulation throughout the building is substandard. Conversations and footsteps from the hallway are clearly audible in the rooms, and whenever water is used, there is a loud noise that echoes in the room. Moreover, conversations, TV noise, and other sounds from adjacent rooms can be heard easily. Despite the policy prohibiting guests after 12 AM, parties in the restaurant are allowed to continue until 6 AM, creating disturbances for other guests. The staff appears indifferent to these issues, allowing disruptive behavior to go unchecked. Lack of Proper Management: The hotel shows a significant lack of management oversight. The rooms are poorly maintained, and essential amenities such as drinking water, tea, and cups are not provided. Ironically, while a kettle is supplied, there is no water to use with it. Room Maintenance Issues: Upon check-in, I had to compile a list of issues that were never addressed during my week-long stay. The shower system is poorly designed, with both the shower head and rain shower splashing water uncontrollably, making it difficult to enjoy a proper shower. The lights in the shower area flicker continuously, creating an unsettling atmosphere. The ventilation system is clogged with thick dust, preventing proper airflow. Additionally, the shower cubicle lacks proper sealing, causing water to flood the bathroom during use. There is also a large, unsightly stain on the bedroom wall, which appears to have been caused by a previous guest. Due to nearby construction, the room fills with dust when the windows are opened, yet the air conditioning is turned off to conserve energy. Breakfast and Service Quality: While the breakfast provided is acceptable, the staff does not prepare enough food for all guests. Only one staff member is seen handling the breakfast service, moving at a slow pace and bringing out items one at a time, which creates unnecessary delays for guests.

The calm and friendly environment and the friendly behavior of the staff will be the most important reason for me to go to this hotel again. Perfect for staying with family. The hygiene of the rooms is acceptable and proper care is taken to maintain cleanliness every day