Alba Hotel Yerevan Reviews

Great location, clean rooms with a nice cozy pool. Had a great time

The metro station is close, the opera can be reached in 10-15 minutes. Clean and beautiful room. The room had a washing machine (although it leaked a little the first time) and a refrigerator. You can request cleaning any day. Unobtrusive staff.

離中心有點距離，走路半小時。周邊安靜，早餐豐富，家庭旅館有事能商量。

位置不錯，早餐可以

I guess this hotel have upgraded or the management had changed. First of all the receptionist is the sweetest person I've met. She speaks English fluently contrary to old reviews. Too bad I didn't get her name, she always smile and took care of what we need. The furniture seems all new, even the wooden door. Just the sheets have marks and I was uncomfortable to use it. Gladly the sofa is a sofa bed so I slept there instead. The room we stayed on the second floor has enough space for two. There's mini kitchen, fridge, kettle, TV, Hair dryer. But if you are staying more than 3 days, it will be good to request them to clean the room. The breakfast is awesome. She really cooks well, she barely speaks English but she can surely communicate and express herself with gesture. Very kind and really a good cook. Just dont go before 9am as she will be upset :) There is no lift indeed but it is only till 3rd floor. There is no ground floor for them, it's 1st floor immediately. The hotel is clean for a 3 star and for what its cost, its not bad at all. I like the location at best. Very close to metro only 5 mins walk and also close to Lover's Park. Close to groceries, pharmacy, flower shop, fast food and restobar. Cascade is only one station away and 9 mins walk which is mostly flat. Location wise this hotel is perfectly situated at the heart of Yerevan. Staff are nice, sweet and joyful. We didnt get to try the pool as it is not heated and weather was cold despite its summer. The sauna is not working yea. But we are here for a short stay and most of the time we are out touring. We dont mind the other flaws. Will i book this hotel again? Why not? I may even take my friends with me.

I have made reservation at this property and 3 days before my travel they sent me a message requesting to cancel my reservation as they will not be able to provide me with reservation for the price I booked at. After contacting Booking .com customer service they simply ignored and kept sending messages requesting to cancel. Long story short, Your reservation will never be safe on a fully booked day as they would not mind cancelling some guests to receive another at a better rate.

A bit of a shocking experience. Advertisement do not represent the reality at all. Hotel is not easy to find, it is more like a house converted to hotel. Situated among other houses in cull de sack. We had two rooms and were offered rooms on the ground and 3rd floors. My request while booking was disregard. During check in I asked why my request was disregard. And that is very inconvenient for the family to be separated on 4 different levels. But the lady did not want to accommodate. Funny thing that next day I contacted the owner at the morning and he said it is not an issue and we could be easily moved to the same floor as they had rooms available. Poor breakfast with dry bread and mouldy fruits. Very dirty and small pool. Amenities. The photos and description on the site is not what you get at all. Showers are ripped of from the wall, taps in sinks are leaking in both rooms, water is pouring on the floor making it very unsafe for kids and elderly. They definitely do not have any health and safety inspections. Racks for towels are ripped of from the wall. No stove tops available. Washer is out of order and no washer in other room. No plates/cutlery (only 2 cups which is not enough for 3 people occupying 1 room). No Free Bottled water as advertised on the site. Instead there is a big sign with price for the water. Very smelly bathrooms. I mean you are not able to breath from smell of the toilets. The beds are unsuitable to sleep on in both rooms. Springs in the matrasses are destroyed and sticking to your ribs. No topers to cover metal springs. Because they are destroyed, you literally fall nearly to the floor while laying. Feels like you are in a hammock with springs going all the way to you ribs. It is not a hotel, it is converted small house. You do not get Hotel experience. But the price is over the moon for such basic, poor amenities and false advertisement with photos. It is not what you get.

Stayed at the hotel for 2 nights. I liked everything very much, starting with the warm welcome. Everyone is very welcoming, friendly, you feel very comfortable. My room was very spacious, with a kitchen and living room. Good wifi. There were slippers in the room, which was very nice. From the hotel you can walk to the Old Town. There are shops nearby the hotel. In general, I made a good choice))

We checked into a clean room at night, and the cleanliness was maintained regularly. I thank worker Ilona for this work and positive attitude. It was nice to return to a cleaned room, where towels, slippers and brushes were changed. Armine took care every day so that we did not leave hungry and even took into account our wishes. I can’t imagine how she copes while still making preparations to have homemade jam, baked goods every day, several dishes to choose from... and perfectly clean dishes! This is the work of more than one person, and I would really like her work and diligence to be appreciated by management. Perhaps there were more days off to further delight and impress guests. After all, your good, decent workers are not so easy to find now)) Convenient location of the hotel, it took at most 30 minutes to walk to the northern avenue and the singing fountains, vernissage. The hotel was quiet every night. The room is attic, but not hot, there is air conditioning. All the furniture is new, the sofa is also comfortable to sleep on. Plus, there is a refrigerator in the room, which was useful for purchased fruits or gifts. There was a huge TV, but there was no time for it, because... We were exploring the city all the time. It’s nice in the evening after a hot day to cool off in a beautiful outdoor pool (by the way, it’s also very clean, we’ve seen this process). And I really enjoyed eating in the courtyard, next to the pool and roses.. During this time, we fell in love with the people who took care of us here. We wish you success in your business and grateful guests. We will definitely praise you to others and maybe stay with you again someday!