Felinger Collection Hotel & Spa

I stayed at Felinger Hotel for a week, and I would never, ever go back. While the hotel is clean and new, the service is absolutely AWFUL! They don’t clean the rooms daily, and when they do, it’s only partially done. I had to repeatedly ask and BEG for basic essentials like soap, toilet paper, and towels. They didn’t change the sheets for the entire week, and on some days, they didn’t even bother replacing the towels!!! The shower leaks water into the restroom, making a nasty mess every time you shower. When I informed them about this, they said it was normal!!!! but it was such a GROSS situation to deal with. The breakfast was a disaster too. They prepare the meal and cut the veggie and fruits the night before, so everything was SOOO cold and stale by morning. On top of all this, the elevator is located right next to the rooms, and it makes a loud ding-ding noise every time it reaches a floor. The noise disturbed my sleep throughout the nights. I chose this hotel based on the rates and reviews, and I thought it would be a nice stay even though it’s far from the center. With the same amount of money, you can DEFINITELY find a better place to stay. It was a deeply disappointing experience, and I would not recommend this hotel to anyone.

The hotel is very nice. Very clean and location is convenient. The staff are amazing, very friendly and super helpful and they made the stay 10 times better, especially Elen. She went above and beyond to help us during our stay as well as help us out with advise on best local places and tours ❤️ absolutely recommend it

Near hotel with AC issues and no staff While the hotel is clean....the Airconditioner does not work. Inspite of complaining to the staff there was no issue to resolve. The staff at night only has a night staff and no technician or manager. I would not stay here again

I recently had the pleasure of staying at this wonderful hotel, and I must say, it exceeded my expectations in every way. Here’s why: Good Food: The hotel’s restaurant offers an impressive culinary experience. From hearty breakfasts to gourmet dinners, the food was consistently delicious. The chefs clearly take pride in their creations, and it shows. Near to City Center: Location matters, and this hotel nails it. Situated just a stone’s throw away from the bustling city center, it’s incredibly convenient for both business travelers and tourists. You can explore the city’s attractions without any hassle. Clean Rooms: Cleanliness is non-negotiable for me, and this hotel didn’t disappoint. The rooms were spotless, and the housekeeping staff maintained them impeccably throughout my stay. Friendly People: The staff here are very friendly as well. In summary, if you’re looking for a hotel that combines great food, a central location, pristine rooms, and friendly service, look no further. This place checks all the boxes!

The hotel staff are very friendly and welcoming. The hotel is clean and compared to other 4 star hotel this hotel had facilities.

The hotel is in a very strategic position, 1,5 km from the center (Republic square) and also from the university. The rooms are very confortable and cream, breakfast is excellent, restaurant much less. From our window se saw the Ararat mountain. The personel of the reception takes care of your needs with professionality and kindness