Iberostar Waves Averroes

Propre:5/5 Service:5/5 Emplacement :5/5 Animation 3,5/5

Disappointing for this price and for a 4 stars hotel. Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay. Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two. Getting an iron was a battle and forget about laundry service. Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours. Lunch was excruciatingly expensive for the area, forget about it. Included breakfast and dinner were OK. Location was very nice, although the surroundings are a bit dead..

We enjoyed our stay

Staff were very helpful and friendly. I’ll be back to this hotel because of the staff, beautiful beach, spacious room, and nice view to the sea. I want to mention two problems and I hope that hotel management finds this review as I hope that this hotel could improve to its best version. Housekeeping staff were very nice, but they need a supervisor to check their work on cleaning the bathtub especially when a guest just checks in to a fresh room. They had skipped cleaning the bathtub. It was not clean when we checked in to our room. They didn't check if any shampoo or other amenities are left in the bathroom. I had to call the reception twice to ask for hand soap and body wash as there was nothing left. I guess they just had not the routine to check these things. The hotel management needs to check the air conditioning system. Our room was in the fourth floor, but the smell of the frying oil and food preparation came from the kitchen to all the corridors in the fourth floor, almost inside our room by the door. Moreover, air conditioning in our room did not work and when I asked the receptionist they informed me that air conditioning starts running from 14th April. We stayed in the hotel 1st April till 6th. The problem was not that it was warm at night, rather I felt stuck in a room with no air flow. I didn’t want to keep the window open during sleep. We were generally satisfied with our stay because of the welcoming and nice staff. Thanks.

The food is almost always the same. The drinks are the worst, it taste like juice. We also needed to ask toilet paper etc. Not worth of 4 stars.

I loved everything about our stay. The food was amazing. The vibe relaxing and inspiring. The staff a dream. If I were to change one thing, it would be pillow options for sleeping. I like it when fancy hotels have different types of pillows to chose from — firm, foam, down, etc. I will return.

The only thing good about my stay was the room that i got which is to be expected for the price, other than that the food was average nothing unique, and on my last day in the hotel the food gave me severe stomach problems that made my stay unbearable, bar guys were unproffessional wanting to know things that arent their business and finally there isnt much to do compared to other hotels i visited

Great break. We spent 8 days all inclusive in this great hotel. Super friendly staff and a location directly on the beach. Good quality food with variety, although the cocktails were a let down. If cocktails are not the most important part of your holiday then I thoroughly recommend! Cleaning standards were high in the room and the communal areas. A hard working animation team produced something different each night. It was very quiet as the week before the Easter break, but that was exactly what we wanted. An hour from Tunis and nothing much to see locally, so just enjoy the beach and the relatively small pool.