Guanhailu V+ Apartment (Yantai University Branch) Reviews

Response from Property: Hello, thank you for your careful feedback and recognition. Your satisfaction is our greatest encouragement. We are glad that you had a satisfactory stay experience and look forward to seeing you again!

Response from Property: Thank you for staying with us. Guanhailu Hotel is located in the prosperous commercial area of ​​Laishan District, Yantai, surrounded by several shopping malls. It is across the road from Yantai University and about one kilometer from the beach. There are sea view rooms with 180-degree sea views. We look forward to seeing you next time!

Response from Property: Hello, thank you for your careful comments and recognition. Your satisfaction is our greatest encouragement. I am very happy that you have a satisfactory stay. I look forward to seeing you next time! Wish you well!

Response from Property: Hello, thank you for your careful comments and recognition. Your satisfaction is our greatest encouragement. I am very happy that you have a satisfactory stay. I look forward to seeing you next time! Wish you well!

Response from Property: Thank you for staying with us. Guanhailu Hotel is located in the prosperous commercial area of ​​Laishan District, Yantai, surrounded by several shopping malls. It is across the road from Yantai University and about one kilometer from the beach. There are sea view rooms with 180-degree sea views. We look forward to seeing you next time!

Response from Property: Thank you for staying with us. Thank you for helping us unlock new skills. It turns out that the switch can be directly projected on the XGIMI projector. I hope you have fun during your stay and win every game. Hahahaha, I hope you will always have unexpected warmth in Guanhailu! Looking forward to seeing you next time!

Response from Property: Thank you for staying. I wish you a happy time in Shandong during the Spring Festival holiday. The room feels a little small because our twin room type is 1.8 meters + 1.5 bed, plus a 1.7-meter sofa placed horizontally, the length of the whole room is nearly 6 meters. We have a full-season floor-to-ceiling window for 6-meter beds. Due to the orientation of the room, this side is not facing east, so it is not the best choice for watching the sunrise. It is recommended to choose our sea view room for watching the sunrise. This room type is facing east, with a 180-degree sea view and sunrise. The sea view of the twin family room is about 120 degrees, but because it is on a high floor, the overall sea view is better. In Guanhailu, I hope you will always have unexpected warmth! Looking forward to seeing you next time!

Response from Property: Thank you for staying with us. Guanhailu Hotel is located in the prosperous commercial area of ​​Laishan District, Yantai, surrounded by several shopping malls. It is across the road from Yantai University and about one kilometer from the beach. There are sea view rooms with 180-degree sea views. We look forward to seeing you next time!

Response from Property: To be honest, the reason why we don’t make an excuse is that you have already slept in it and told us it was dirty the next day. We really can’t confirm it. If you contact us when you check in and it is our problem, we will solve it for you. We have nothing to do. That's awesome. Since you said you've stayed here many times, if the sheets and pillowcases were dirty every time, you wouldn't stay here. We also have many regular guests, so there's nothing to explain about the hygiene problem. Let me tell you what happened. Let’s see, 1. The guest made two reservations. The first reservation was for a room type for one day, and the second reservation was for a different room type for three days. When we changed rooms the next day, we were told that the pillows and sheets were dirty because we had already slept there. It's been a day, and we really can't tell. You questioned us for not changing the sheets, and we explained to you that the new sheets have ironing creases, and the pure cotton sheets and duvet covers were ironed after sleeping on them. The creases will disappear. Since I have to change to a new room type, I just checked into the new room type. 2. When checking out for the second order, I said I wanted to delay check-out. We took a look here and found out that because of this room type The room was full today, so it was difficult to coordinate and there was no way to delay it. We were told that there was luggage storage service at the front desk, but the call was hung up before the call was finished. One minute later, I received a negative review for the first order, saying that the quilt cover and sheets were dirty. , and questioned our failure to solve the problem, and emphasized that it has nothing to do with not delaying check-out, but it is so obvious that everyone understands that we defaulted to changing rooms the next day as the solution. If problems are found during check-in, we have cleaning staff on duty and will respond accordingly. problem-solving process. 3. There is really no reason to say that we are awesome. Since you have stayed with us many times, you still choose our home, and you did not cancel the second order even if you were not satisfied with the first order. I believe you know the reason. The customer service has always been very polite to talk to and emphasized that comments are free and you can comment on the order as you like. I just hope you can check out on time and will not explain anything else.

Response from Property: Thank you for staying at our hotel. I hope you will always have unexpected warmth at Guan Hailu! We look forward to seeing you next time!

Response from Property: Thank you for staying at our hotel. I hope you will always have unexpected warmth at Guan Hailu! We look forward to seeing you next time!

Response from Property: Thank you for staying at our hotel. I hope you will always have unexpected warmth at Guan Hailu! We look forward to seeing you next time!