Guest User
October 5, 2024
The hotel room is large, the location is good, the parking space is sufficient, and the room hygiene is also good. I mainly praise the mattress and pillows for being very comfortable.
But this operation of the hotel is really disgusting. On the day of check-in, they called me at around two o'clock in the afternoon and asked me what time I would arrive. They didn't say anything else. I didn't know what the call meant? Do you care what time I arrive? Since I have booked a room, I am going to stay there. Do I still need to inform you about what time it will arrive? Why can't I stay if I'm late? I'm quite speechless. When I was traveling in Xinjiang, I arrived at the hotel at 12 o'clock at night at the latest, and the hotel didn't ask me this or that.
Then at one o'clock in the afternoon the next day, they called me again to ask me what time to check out. Because I didn't see the details of the benefits I had used on Ctrip. I could delay my check-out until two o'clock in the afternoon. What did you mean by calling me? Are you urging me to check out? If you feel that cleaning is impossible, just don't set up the service of late check-out. Don't want to serve customers well and also want conveniences such as cleaning time for guest rooms. It simply ruins my mood.
When I finally checked out, I was asked if I was satisfied with my stay. I said I was satisfied, and then asked me for a positive review on the spot. If everything was done well, I would give it a good review, but if it was not done well, it would delay my next step. Travel time.
It must also be related to the water pressure at the upper level. The bath water is not at a constant temperature and alternates between hot and cold. The breakfast in the hotel is quite confusing. When I went to have breakfast after 8 o'clock, there was not much food. I took my time to replenish the food. The variety, taste, and appearance of the food were not very good. In summary, the hotel has nothing but big rooms. At this price, it is better to stay in the whole season.
Original TextTranslation provided by Google